[SOLVED] Windows Server 2016 DISM Error 1734 The array bounds are invalid

[cikavuve]

Hello guys,

First time posting here because I need your help. DISM DISM /online /cleanup-image /restorehealth is returning

Error 1734 The array bounds are invalid

.

Logs are attached.

I can provide futher information if needed.

Thanks in advance

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4103720

• Let me know if it says it was successful or you get the message: The update KB4103720 is not installed on this computer.

 

[cikavuve]

I get the message The update KB4103720 is not installed on this computer.

I took initiative in the meantime based on your replies on threads with the same issue, and took registry scan with Farbar for KB4103720.

I did it twice once i tried to replicate fixlist, then after running fix for 12 hours I stopped the process and run the scan again(I attached that search results). I will also attach the reverse engineered fixlist.txt I tried to apply.

Also thank you for replying and assisting I appreciate it so much.


@Maxstar

 

[Maxstar]

1. Please don't create a fixlist yourself, as it may cause more harm than good when it is in the wrong shape.
2. Was the COMPONENTS hive loaded before you performed the REG search with FRST?

 

[cikavuve]

Yes I loaded it but only once after booting

 

[Maxstar]

Okay, please post the result of the fixlist you have used, you can find that (Fixlog) in this directory: C:\FRST\Logs\Fixlog_<date>-<time>.txt

 

[cikavuve]

Here is the log from fix applied

 

[Maxstar]

I would suggest to restore this server before you used your fixlist, this because your script removed a large number of essential keys from the Component Based Servicing hive.

 

[cikavuve]

@Maxstar, Server is restored to state before used fixlist. Here is the new SearchReg.txt with components hive loaded.

 

[Maxstar]

Here's the correct fixlist for KB4103720.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[cikavuve]

Here is the Fixlog.txt

 

[Maxstar]

Hi,

Step 1. Try to uninstall the following update:

wusa /uninstall /KB:4338822

When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB4338822

3. Attach SearchReg.txt in your next reply.

 

[cikavuve]

Here is the new SearchReg.txt

 

[Maxstar]

Here's the next fix to remove the remnants of this update.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[cikavuve]

Here is new Fixlog.txt

 

[Maxstar]

Step 1. Try to uninstall the following update:

wusa /uninstall /KB:5014702

When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB5014702

3. Attach SearchReg.txt in your next reply.

 

[cikavuve]

New SearchReg.txt

 

[Maxstar]

New fixlist for KB5014702.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Then run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[cikavuve]

@Maxstar It completed successfully. Thank you so much for your help, I appreciate it. Also I have a question, where can I go ahead and learn more about FRST(for example creating fixlists)? Once again thank you

 

[Maxstar]

Hi,

You're welcome. Glad to here the problem has been resolved..
- The public tutorial for FRST can be found here: FRST Tutorial - How to use Farbar Recovery Scan Tool - FRST Tutorial
- Due to the complexity there is no general guide for creating a fixlist.

I'll mark this thread as solved..