[SOLVED] Windows Server 2016 Cumulative Updates failing to install

[NTo]

Hello guys,

i saw some Threads about the Windows Server 2016 Cumulative Update issues and i am actually running into the same issues on some of my Servers.
The attached files are all from my first Server.

The steps i tried so far:

Installing Windows Cumulative Update.
Installation went fine until the reboot, during startup phase windows is rolling back the updates.

The cumulative Windows updates are failing on some machines. (see "CBS_part1.log in CBS_WinUpdate.zip")
dism /online /cleanup-image /restorehealth is exiting with Error 0x800f081f at 91.6% (see "CBS_DISM.log")
sfc /scannow running fine but issue installing the Cumulative Update persists. (see "CBS_SFCscannow.log")
SFCFix.exe skips first step but runs the other steps quite fine without finding corruptions or fix something.
If I run Windows Update again the CSB log shows the following (see "CBS_part2.log in CBS_WinUpdate.zip"):
The file from the ComponentsScanner is attached. (see "ComponentsScanner.txt")

Many thanks in advance.

 

[Maxstar]

Hi and welcome to Sysnative,

Please don't rename the CBS logs, this makes it more difficult to analyse them.

Here's the first fix.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[NTo]

Hi Maxstar,

many thanks for the quick reply.
I think you forgot to attach the SFCFix.zip file.

Best regards

 

[Maxstar]

Oops! Here's the SFCFix.zip file.

 

[NTo]

Hi,

the logs are attached.
The dism failed again at 91,6% with Error 0x800f081f.

Best regards

 

[Maxstar]

Here's the next fix, there are also some warnings in relation to old updates and a issue with a driver. But we'll look into this later.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[NTo]

Hi,

the logs are attached.
The dism failed still at 91,6% with Error 0x800f081f.

 

[Maxstar]

2023-07-13 08:19:29, Info                  CSI    00000007 Hashes for file member \SystemRoot\WinSxS\amd64_bthprint.inf_31bf3856ad364e35_10.0.14393.0_none_1a571cd056dcc4df\BTHPRINT.SYS do not match actual file [l:12]'BTHPRINT.SYS' :
  Found: {l:32 roWaytKc8+N14uZyTfPewu+s9rJHyMDIRTj2sfBvOq8=} Expected: {l:32 KdkvEzJl8XFlaD6jZZ6dspwrZwLeUos4AvyMWsksIAQ=}

Hi.

Please post a copy of the COMPONENTS hive to check the associated registry keys for the payload files we have replaced.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[NTo]

Hi,

here you can find the Components file.
COMPONENTS.zip

 

[Maxstar]

Hi,

The system is looking for the RTM files, so could you please run DISM with the Windows Server 2016 ISO mounted.

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess

 

[NTo]

Hi,

i did run the DISM with the Windows Server 2016 ISO mounted and ist failed at 100%.
The DISM and CSP Logs are attached.

 

[Maxstar]

There are still two components missing, I've just found one of them, so if you have a similar server we could try use that one as source, replace <ServerName> in the command below.

DISM /Online /Cleanup-Image /RestoreHealth /Source:\\ServerName\C$\Windows\WinSxS\ /LimitAccess

 

[Maxstar]

Update: if DISM cannot find the files on another server, please use the following fix. I was able to find the second component as well.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[NTo]

Hi,

after i did run the DISM again it failed back at 91,6%.
The DISM and CSP Logs are attached.

 

[Maxstar]

There are still some other issues, this time DISM failed with error 0x800706be instead of 0x800f081f due to remnants of old updates.

Please open an elevated commandprompt, run the following commands one at a time.

wusa /uninstall /KB:4103720
wusa /uninstall /KB:4284880
wusa /uninstall /KB:4345418

Let me know if it says it was successful or you get the message: The update KB******* is not installed on this computer.

 

[NTo]

Unfortunately, it turns out that all the old updates are not installed.

 

[Maxstar]

Please perform a REG search with FRST for those updates.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4103720;KB4284880;KB4345418

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[NTo]

Here is the SearchReg.txt file from the FRST64 tool.

 

[Maxstar]

Please perform the following steps to remove the remnants, aftwerwards run DISM again and post the result.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[NTo]

Hi,

here are the new logs, it still fails at 91,6%.