[SOLVED] Windows Server 2016 - Can't Install KB5014702

[kione]

Good afternoon. I'm running a Windows Server 2016 install that I can't get cumulative updates to run on. I exhausted my usual routes(removing softwaredistribution, manual install, etc.) and stumbled upon this forum. I'm hoping you guys can help me get this server updating properly as it'll be a lot easier than migrating the application off of it.

I ran an SFC scan which reported no integrity violations.

I did attempt to run a DISM RestoreHealth and it returns an error of "Error: 1734 The array bounds are invalid"

Running SFCFix returns:

SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.

CBS Logs attached.

Thank you very much in advance and I'm happy to provide any additional information as needed.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[kione]

SFCFix.txt attached. DISM ran successfully. I assume this is a good sign, but I'll wait on attempting the update until I hear from you. Thank you!

 

[Maxstar]

Hi,

Yes, please try to update Windows, if it fails attach a new copy of the CBS log.

 

[kione]

Maxstar, you are a fantastic human being and great at what you do. Update successful, hope it was an easy one for you! Thank you very much.

 

[Maxstar]

You're welcome. Glad to here the update installed without any problems. This was indeed an easy one, just a couple of files were missing..
I'll mark this thread as solved!