[SOLVED] Windows Server 2016 - Can't install feature - 0x80073701 ERROR_SXS_ASSEMBLY_MISSING

[BroncoMarc]

I'm trying to install the Bitlocker feature on Windows server 2016 and it keep bombing with error

The CBS logs keep showing stuff like this-
Failed to pin deployment while resolving Update: Package_7343_for_KB5003638~31bf3856ad364e35~amd64~~10.0.1.7.5003638-15163_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

DISM .... /RestoreHealth is failing with:
Error: 1734
The array bounds are invalid.

SFC /Scannow did not find any issues

ComponentScanner shows 2833 warnings in the Components hive.


Thanks,
- Marc

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5003638

• Let me know if it says it was successful or you get the message: The update KB5003638 is not installed on this computer.

 

[BroncoMarc]

Thanks for the reply. I tried that and it says that is is not installed.

Thanks,
- Marc

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5003638

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[BroncoMarc]

File is attached.

Thanks!

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards attempt to install the BitLocker feature. If it fails attach a new copy of the CBS logs.

 

[BroncoMarc]

This worked! I got the Bitlocker feature added yesterday, rebooted last night and Bitlocker is now working.

Thanks for the help!

- Marc

 

[Maxstar]

Hi,

You're welcome. Glad to hear you were able to install the Bitlocker feature now..
I'll mark this thread as solved..