Windows Server 2012R2 - Failing to install rollup patches

L

liamc

Active member
Joined
May 15, 2018
Posts
29
Hi Guys

Big thanks to softwaremanic who sorted out an issue with a monthly rollup on one of my servers earlier on this month, i have another server doing the same but with 4 outstanding updates its allowing other patches be installed but its blocking the monthly updates

this is the error, it dosent matter if you apply 1 or all 4, if you apply 1 it fails right at the end. If you install all 4 at once it goes through says its on installing 4/4 and then fails and needs all 4 patches applied

uksHxdX.png


Bu3wcSa.png



Step 2

Sfc Scan now = found nothing

Step 3

repairs errors its finds but makes no difference

step 4

SFCFix

tried to repair corruptions using like what was on step 3

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-31 11:33:06.408
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-05-31 11:33:58.594
----------------------EOF-----------------------


Step 5

CBS logs are located here

ExpireBox | CBS.zip



Any advice would be appreciated here
 
Remove Update Manually
 1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4019215

4. Let me know if it says it was successful or if there are any errors.
 
softwaremaniac said:
Remove Update Manually
 1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4019215

4. Let me know if it says it was successful or if there are any errors.
Click to expand...


Cheers man i get a popup message saying that KB4019215 is not intsalled on the system, which i then have to ok nothing gets removed
 
FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4019215 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
​
 
softwaremaniac said:
FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4019215 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
​
Click to expand...

Im getting no results, i've ran it a couple of times and made sure its running as an administrator
__________________

Farbar Recovery Scan Tool (x64) Version: 03.06.2018
Ran by**** (04-06-2018 10:30:28)
Running from C:\Users\*****\Desktop
Boot Mode: Normal


================== Search Registry: "KB4019215" ===========




====== End of Search ======
 
That makes more sense. :thumbsup2:

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
5. Try updating again and attach CBS.log if it fails.
 

Attachments

Hi SoftwareManic

That ran through, but i still cannot install updates

i tried to update the 3 reamaining update (didnt include feb preview), it failed with an 800F0831 error. Then i ran the singular May update and that failed

ExpireBox | CBS (3).zip

i have attached fixlog and expirebox has the CBSLog thanks for your help its much appreciated
 

Attachments

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a serviceand just provide the link.
 
softwaremaniac said:
Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a serviceand just provide the link.
Click to expand...

Thanks i have attached the CBS all previous steps were completed

Cheers
 

Attachments

Export Component Based Servicing


  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  7. Right Click on the ComponentBasedServicing file on your Desktop and choose Send To -> Compressed (Zipped) Folder.


Once done please upload ComponentBasedServicing.zip via DropBox OneDrive or SendSpace etc. and include the link with your reply.
 
FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
5.Run DISM again and attach CBS.log.
 

Attachments

I will do this, before i do the last step

DISM /RestoreHealth Scan

do i need to run this command again after running the fix, just wanted to make sure it wasnt another dism command

Cheers
 
Hi SoftwareManic

I ran the fixlog, it seemed to run very quickly not sure if it was because there wasnt much to do

ive added the CBSlog/fixlog
 

Attachments

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