[SOLVED] Windows Server 2012 update problems...

[JHMvP]

L.S.

I have an old Windows Server 2012 that I have to keep alive for the coming months.



It runs as a DC, Fileserver and Exchange-server.

A few years back (2019? 2018?) I had some serious problems after a Roll-up update that caused Blue Screens of Death.
Took me quite some hours to resolve that; I only remember to have deleted a certain update by DISM, by hand.
More details I cannot remember.

Since then everything ran fine until the "2022-09 Security Monthly Quality Rollup".
I've never been able to install Rollup's ever since, along with unable to install "Internet Explorer 11 for Windows Server 2012" in my Windows-Update list.
However, the Defender Security Updates run fine.

I tried everything; all known SFC-options, all DISM-options, all manual procedures to clean Windows-Update stores and -directories and even DISM++ and SFCfix.
So, I'm at a complete loss now...I DEARLY hope you guys can help me to get this server up-to-date.



Running updates end up with an error 8000FFFF.

Can anybody help me with this?

 

[PeterJ]

Hello and welcome,

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[JHMvP]

Wow...quick response!

Please see current CBS.log and the one before that, in the ZIP.

 

[PeterJ]

Export registry as hive

• Click on the Start button and in the search box, type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  
  
• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.

 

[JHMvP]

There you go...

 

[PeterJ]

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:4488877
   
4. Let me know if it says it was successful or if there are any errors.

 

[JHMvP]

This was the result....

 

[JHMvP]

Dear PeterJ,

I am amazed that even on a Sunday you send me messages and provide me with supporting information.

If this all works out to a solution I will DEFINITELY make a donation.
I just have no experience whatsoever with these types of platforms, this form of support and making donations for it.
Hence my question: what would you consider to be a DECENT donation for the solution?

I'm DUTCH (but no cheap-ass) so I assume I'll be forgiven for my ultra-direct question.

 

[PeterJ]

We are all volunteers on this forums from all over the globe providing support in our spare time. Therefor reactions can be posted at any time.

I'm DUTCH (but no cheap-ass) so I assume I'll be forgiven for my ultra-direct question.

Me too

FRST Registry Search

1. Click the Start button and in the search box, type CMD
2. When you see cmd.exe on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, press enter afterwards.
   
   

   REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

   
   Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open.
4. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
5. Right-click on the file FRST64.exe and choose Run as administrator.
6. Copy and paste KB4488877 into the Search box and click the Search Registry button.
7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
8. You may close any remaining open windows now.

 

[JHMvP]

Result of REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

 

[PeterJ]

Okay. Please perform all remaining steps.

 

[JHMvP]

Result of

1. Right-click on the file FRST64.exe and choose Run as administrator.
2. Copy and paste KB4488877 into the Search box and click the Search Registry button.

 

[JHMvP]

No SearchReg.txt was created.

 

[PeterJ]

You can ignore the failed update message as you already have the latest version.

No SearchReg.txt was created.

Did you click the Search Registry button. ?

 

[JHMvP]

Trying for a second time...takes a bit more time now...

 

[JHMvP]

 

[JHMvP]

Hello PeterJ,

Please see results of 2nd try....

 

[PeterJ]

Oops, I made a typo in the KB number. Please do following only.

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:4088877
4. Let me know if it says it was successful or if there are any errors.

 

[JHMvP]

Result:

 

[PeterJ]

Ok.

FRST Registry Search

1. Click the Start button and in the search box, type CMD
2. When you see cmd.exe on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, press enter afterwards.
   
   

   REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

   
   Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open.
4. Right-click on the file FRST64.exe and choose Run as administrator.
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
5. Copy and paste KB4088877 into the Search box and click the Search Registry button.
6. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
7. You may close any remaining open windows now.