Windows Server 2008 R2 x64 Enterprise unable to add roles.

[JEstala]

I have a Windows Server 2008 R2 SP1 x64 that is unable to add roles or edit them. Error is element not found 0x80070490

In Need of some help, I have attached the CBS folder and SFCFix.txt

Thanks

 

[Sysnative Windows Update]

Hi!

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4480970 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[JEstala]

Command was ran, attached is the file...SearchReg.txt.

 

[Sysnative Windows Update]

Hi!


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Reboot when able and retry adding a role. If you get an error, attach CBS.log.

 

[JEstala]

Ran everything as request. Attached is the fixlog.txt

Same error while adding a role cbs.log attached

 

[Sysnative Windows Update]

Thank you.

Do a FRST Registry Search for: KB4486565

 

[JEstala]

SearchReg.txt attached.

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Reboot when able and retry adding a role. If you get an error, attach CBS.log.

 

[JEstala]

Im still getting the same error, attached is the CBS.log

 

[Sysnative Windows Update]

Please export the CBS folder. The log is incomplete.

 

[JEstala]

sorry about that.. here is the updated log

 

[Sysnative Windows Update]

Is there a log with the word Persist in its name?

If so, please attach that one.

 

[JEstala]

Here you go...

 

[Sysnative Windows Update]

Is that the only persist log?

 

[JEstala]

there are 4 total, will be large to upload.

 

[Sysnative Windows Update]

Please zip up the whole folder and use file sharing service of your choice. Post the link here.

 

[JEstala]

files uploaded here: CBS_Logs

 

[JEstala]

sorry didnt realize you said the folder..

CBS Folder

 

[JEstala]

were you able to download the logs?

 

[Sysnative Windows Update]

Yes, but I'm still not getting the data I need unfortunately.