[SOLVED] Windows Server 2008 R2 SP1 : KB4519976 fails

[bastos7]

Hello,

KB4519976 installation fails with error 8024200D.
I ran SFC, SURT and SFCFix.

The zipped CBS folder can be downloaded here : CBS.zip

Thanks in advance for your help !

 

[Sysnative Windows Update]

Hello and welcome!

SFCFixScript.txt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.[/list]

 

[bastos7]

Thanks for your answrer.

Here is the SFCFix log :

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-23 10:17:46.945
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]




Trace::
Failed to trace component amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.19204_none_5fc0df12ff311b27 with return code -3.
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-10-23 10:17:47.273
Script hash: SFKDBM4rQ9g4wHfsIgaKMb5D5iiJi30pv5IJoTZr+bo=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Hi!

Please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.

 

[bastos7]

Hi !

Here is the requested file : COMPONENTS.zip

 

[Sysnative Windows Update]

Thanks.

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows6.1-KB4471318-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4471318-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4471318-x64.cab\Windows6.1-KB4471318-x64.cab

If successful, retry one of the updates that failed and attach CBS.log if it fails again.

 

[bastos7]

DISM ended successfully. I retried KB4519976 and it worked like a charm !
I can't figure out how you found which KB had to be reinstalled : I tried a few previous monthly patches, but I was far from guessing I had to get back to last december...

Anyway, thanks a lot for your fine help !

 

[Sysnative Windows Update]

Glad to have helped!