Windows Resourse Protection found corrupt files but was unable to fix some of them.

[Shnookims]

Hey guys.

Having a huge problem with my PC and for seemingly unknown reasons. When ever I try to run anything as administrator I get an error message saying 'the system could not find the environment option that was entered'.

Sticky notes have stopped working, I can't open pictures with Windows Live Photo Gallery. I can't run disk defrag, system restore or command prompt.

In safe mode I can however run system restore and command prompt, however system restore is unable to restore the computer due to a corruption message that pops up.

When I run sfc/scannow in command prompt in safe mode it stops at 6% and says 'Windows Resourse Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\cbs\cbs.log. For example C:\windows\logs\cbs\cbs.log'.

So after surfing the net a little longer I stumbled across this website.

Export CBS folder

1. Click the Start button
   
   then click Computer.
2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
3. Find and double click on the Logs folder.
4. Right-click on the CBS folder, and select Copy.
5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
   
   These are the instructions I found linked to my error messages.
   
   I've tried to upload my CBS zip file 3 times but am unable.
   
   Please help me!! I'm not very computer savvy but can follow instructions if they are simple enough :)
   
   Jamie

 

[bassfisher6522]

Is this an OEM PC/laptop? Does it still have the hidden recovery partition labeled as the D drive? Did you make your recovery media disc's?

If you've made your recovery media discs....I would use those to repair the system files.

 

[ganjeii]

Can you elaborate as to why you are unable to upload your CBS.zip?

 

[Shnookims]

Is this an OEM PC/laptop? Does it still have the hidden recovery partition labeled as the D drive? Did you make your recovery media disc's?

If you've made your recovery media discs....I would use those to repair the system files.

I'm not sure what an OEM is but it is a PC, not a laptop. What is a hidden recovery partition?? And no I wouldn't even know how to make recovery media disc's.

Sorry for being such an idiot!!

 

[Shnookims]

Can you elaborate as to why you are unable to upload your CBS.zip?

Hey Ganjeii,

When I go to upload my CBS.zip file it just doesn't seem to upload.

I go to Attachments, add files, browse, select the zip file on my desktop and click upload. A loading spinning circle symbol appears in the upper right hand corner for about a minute and down the bottom left of the window it says 'sending request to sysnative.com', then after about a minute it loads nothing and says nothing about the failed upload.