Hey guys.
Having a huge problem with my PC and for seemingly unknown reasons. When ever I try to run anything as administrator I get an error message saying 'the system could not find the environment option that was entered'.
Sticky notes have stopped working, I can't open pictures with Windows Live Photo Gallery. I can't run disk defrag, system restore or command prompt.
In safe mode I can however run system restore and command prompt, however system restore is unable to restore the computer due to a corruption message that pops up.
When I run sfc/scannow in command prompt in safe mode it stops at 6% and says 'Windows Resourse Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\cbs\cbs.log. For example C:\windows\logs\cbs\cbs.log'.
So after surfing the net a little longer I stumbled across this website.
Export CBS folder
- Click the Start button
then click Computer.
- Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
- Find and double click on the Logs folder.
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
These are the instructions I found linked to my error messages.
I've tried to upload my CBS zip file 3 times but am unable.
Please help me!! I'm not very computer savvy but can follow instructions if they are simple enough :)
Jamie
