Hello and welcome to Sysnative!
SFCFix should be able to deal with this issue automatically, so here are the instructions :)
SFCFix AutoAnalysis
- Download SFCFix.exe and save this to your Desktop.
- Save any open documents and close all open windows.
- Double click on SFCFix.exe to open it.
- Follow all on screen instructions and upon completion, a file should be created on your Desktop: SFCFix.txt.
- Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.
SFC Scan
- Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
- Click (or tap) Command Prompt (admin)
- When command prompt opens, copy and paste the following commands into it, press enter after each
sfc /scannow
Wait for this to finish before you continue (approximately 15 minutes)
copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
- This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Stephen
