Windows resource protection found corrupt files but is unable to fix them

J

Junster

New member
Joined
Oct 1, 2013
Posts
3
Hello,

I have been faced with serious lags and recurring blue screens on my Asus UV80 laptop lately. I've tried running many antiviruses but nothing seems to be working. I launched a scannow with an admin command prompt and it tells me there are issues that it can't fix. I attach the CBS zip file and hope someone can help me identify what is wrong as I've spent a huge amount of time trying to sort my problem. Thanks so much for any help provided!
 
Hello Junster, welcome to Sysnative!

Here lies your corruption:

Code: 
2013-10-02 02:24:59, Info                  CSI    00000314 [SR] Verify complete
2013-10-02 02:24:59, Info                  CSI    00000315 [SR] Repairing 4 components
2013-10-02 02:24:59, Info                  CSI    00000316 [SR] Beginning Verify and Repair transaction
2013-10-02 02:24:59, Info                  CSI    00000317 [SR] Cannot repair member file [l:50{25}]"PresentationFontCache.exe" of PresentationFontCache, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    00000318 [SR] Cannot repair member file [l:36{18}]"PresentationUI.dll" of PresentationUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    00000319 [SR] Cannot repair member file [l:58{29}]"PresentationCFFRasterizer.dll" of PresentationCFFRasterizer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    0000031a Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png do not match actual file [l:22{11}]"navBack.png" :
  Found: {l:32 b:rcajeyh6aXGvBd0V5pSqe+gKZKiBQnRarNyc1i5lqH8=} Expected: {l:32 b:1sMf6TJJ0ji8os6NXrI7KrjS5MPL6M81hi/f4qg5g8U=}
2013-10-02 02:24:59, Info                  CSI    0000031b [SR] Cannot repair member file [l:22{11}]"navBack.png" of Microsoft-Windows-Gadgets-RSSFeedsGadget, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-10-02 02:24:59, Info                  CSI    0000031c [SR] Cannot repair member file [l:58{29}]"PresentationCFFRasterizer.dll" of PresentationCFFRasterizer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    0000031d [SR] This component was referenced by [l:162{81}]"Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.NetFx3"
2013-10-02 02:24:59, Info                  CSI    0000031e [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Microsoft.NET\Framework\v3.0\WPF"\[l:58{29}]"PresentationCFFRasterizer.dll"; source file in store is also corrupted
2013-10-02 02:24:59, Info                  CSI    0000031f [SR] Cannot repair member file [l:50{25}]"PresentationFontCache.exe" of PresentationFontCache, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    00000320 [SR] This component was referenced by [l:162{81}]"Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.NetFx3"
2013-10-02 02:24:59, Info                  CSI    00000321 [SR] Cannot repair member file [l:36{18}]"PresentationUI.dll" of PresentationUI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-10-02 02:24:59, Info                  CSI    00000322 [SR] This component was referenced by [l:162{81}]"Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.NetFx3"
2013-10-02 02:24:59, Info                  CSI    00000323 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Microsoft.NET\Framework\v3.0\WPF"\[l:36{18}]"PresentationUI.dll"; source file in store is also corrupted
2013-10-02 02:24:59, Info                  CSI    00000324 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png do not match actual file [l:22{11}]"navBack.png" :
  Found: {l:32 b:rcajeyh6aXGvBd0V5pSqe+gKZKiBQnRarNyc1i5lqH8=} Expected: {l:32 b:1sMf6TJJ0ji8os6NXrI7KrjS5MPL6M81hi/f4qg5g8U=}
2013-10-02 02:24:59, Info                  CSI    00000325 [SR] Cannot repair member file [l:22{11}]"navBack.png" of Microsoft-Windows-Gadgets-RSSFeedsGadget, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-10-02 02:24:59, Info                  CSI    00000326 [SR] This component was referenced by [l:204{102}]"Microsoft-Windows-Gadget-Platform-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsGadgetPlatform"
2013-10-02 02:24:59, Info                  CSI    00000327 Hashes for file member \??\C:\Program Files (x86)\Windows Sidebar\Gadgets\RSSFeeds.Gadget\images\navBack.png do not match actual file [l:22{11}]"navBack.png" :
  Found: {l:32 b:rcajeyh6aXGvBd0V5pSqe+gKZKiBQnRarNyc1i5lqH8=} Expected: {l:32 b:1sMf6TJJ0ji8os6NXrI7KrjS5MPL6M81hi/f4qg5g8U=}
2013-10-02 02:24:59, Info                  CSI    00000328 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png do not match actual file [l:22{11}]"navBack.png" :
  Found: {l:32 b:rcajeyh6aXGvBd0V5pSqe+gKZKiBQnRarNyc1i5lqH8=} Expected: {l:32 b:1sMf6TJJ0ji8os6NXrI7KrjS5MPL6M81hi/f4qg5g8U=}
2013-10-02 02:24:59, Info                  CSI    00000329 [SR] Could not reproject corrupted file [ml:520{260},l:146{73}]"\??\C:\Program Files (x86)\Windows Sidebar\Gadgets\RSSFeeds.Gadget\images"\[l:22{11}]"navBack.png"; source file in store is also corrupted

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/16537616/Fixes/SFCFix/Scripts/Junster/SFCFix.zip

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
 
Thank you so much for your help.

Here is the result of the SFCFix:

SFCFix version 1.5.7.0 by niemiro.
Start time: 2013-10-03 07:35:39.714
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip








PowerCopy::
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Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonDown_Off.png
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Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_docked.png
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_Undocked.png
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Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_docked.png
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_floating.png
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_flyout.png
Successfully took permissions for file or folder C:\Windows\winsxs\msil_presentationui_31bf3856ad364e35_6.1.7600.16385_none_ab80eb1b9ddb88ab
Successfully took permissions for file or folder C:\Windows\winsxs\msil_presentationfontcache_31bf3856ad364e35_6.1.7600.16385_none_0da126f11187fafa
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wpf-presentationcffrasterizer_31bf3856ad364e35_6.1.7600.16385_none_696cb72243854778\PresentationCFFRasterizer.dll


Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\16-on-black.gif to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\16-on-black.gif.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonDown_Off.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonDown_Off.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonDown_On.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonDown_On.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonUp_Off.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonUp_Off.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonUp_On.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\buttonUp_On.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\drag.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\drag.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\flyoutBack.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\flyoutBack.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\icon.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\icon.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_docked.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_docked.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_floating.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_floating.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_flyout.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\item_hover_flyout.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\logo.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\logo.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\navBack.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_docked.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_docked.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_Undocked.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssBackBlue_Undocked.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssLogo.gif to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rssLogo.gif.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_docked.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_docked.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_floating.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_floating.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_flyout.png to \\?\C:\Windows\winsxs\x86_microsoft-windows-gadgets-rssfeedsgadget_31bf3856ad364e35_6.1.7600.16385_none_ab6782291b0ca7be\rss_headline_glow_flyout.png.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\msil_presentationui_31bf3856ad364e35_6.1.7600.16385_none_ab80eb1b9ddb88ab\PresentationUI.dll to \\?\C:\Windows\winsxs\msil_presentationui_31bf3856ad364e35_6.1.7600.16385_none_ab80eb1b9ddb88ab\PresentationUI.dll.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\msil_presentationfontcache_31bf3856ad364e35_6.1.7600.16385_none_0da126f11187fafa\PresentationFontCache.exe to \\?\C:\Windows\winsxs\msil_presentationfontcache_31bf3856ad364e35_6.1.7600.16385_none_0da126f11187fafa\PresentationFontCache.exe.
Successfully copied file \\?\C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_wpf-presentationcffrasterizer_31bf3856ad364e35_6.1.7600.16385_none_696cb72243854778\PresentationCFFRasterizer.dll to \\?\C:\Windows\winsxs\amd64_wpf-presentationcffrasterizer_31bf3856ad364e35_6.1.7600.16385_none_696cb72243854778\PresentationCFFRasterizer.dll.


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PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 1.5.7.0 by niemiro has completed.
Currently storing 22 datablocks.
Finish time: 2013-10-03 07:35:46.905
----------------------EOF-----------------------
 
Hi Junster,

One last file:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/16537616/Fixes/SFCFix/Scripts/Junster/SFCFix.zip

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
 
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