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Windows not Genuine after update

wmorri

wmorri

Visiting Expert, Sysnative Administrator Emeritus
Joined
Apr 2, 2012
Posts
183
Hi,

I have been getting an message saying that my Windows' isn't genuine, after i installed too updates from MSE? Not sure what is going on. I have run the Windows Activation Update tool to check to make sure that it is in fact genuine and it told me that i have some software that might be bad for my computer. All I have is bit torrent, but I use that for a lot of my linux downloads. Not sure what could be causing it. I am running Windows 7 SP1 64bit.

Edit: I have removed Bit torrent and it is still not working.
 
Last edited:
it told me that i have some software that might be bad for my computer.
Click to expand...

Did it say which software or was it refering to Windows?

Is this a OEM system with a OEM license or a retail license?
 
x BlueRobot said:
Which MSE updates were they? I haven't had any problems.
Click to expand...

Code: 
It appears to be the following:
[B]Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.163.1248.0)[/B]

Installation date: ‎12/‎4/‎2013 11:32 PM
Installation status: Successful
Update type: Optional
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information: 
[URL="http://go.microsoft.com/fwlink/?LinkID=154739"]Microsoft Security Essentials - Microsoft Windows[/URL]
Help and Support: 
[URL="http://go.microsoft.com/fwlink/?LinkID=154739"]Microsoft Security Essentials - Microsoft Windows[/URL]


[B]Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.163.1156.0)
[/B]
Installation date: ‎12/‎3/‎2013 8:31 PM
Installation status: Successful
Update type: Optional
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information: 
[URL="http://go.microsoft.com/fwlink/?LinkID=154739"]Microsoft Security Essentials - Microsoft Windows[/URL]
Help and Support: 
[URL="http://go.microsoft.com/fwlink/?LinkID=154739"]Microsoft Security Essentials - Microsoft Windows[/URL]

Wrench97 said:
it told me that i have some software that might be bad for my computer.
Click to expand...

Did it say which software or was it refering to Windows?

Is this a OEM system with a OEM license or a retail license?
Click to expand...

I wasn't told what software it was talking about. I built my computer myself about 1 year ago, and when I bought all the parts from a local vendor they gave me a DELL Reinstallation DVD of Windows 7 Premium 64-bit.
 
Last edited:
If it's not a Dell board I'm surprised it didn't flag it on install as non genuine since of course it is not.

In order for it to install without asking for a key on a non-Dell motherboard they have to have used some type of activation hack/crack.
 
Wrench97 said:
If it's not a Dell board I'm surprised it didn't flag it on install as non genuine since of course it is not.

In order for it to install without asking for a key on a non-Dell motherboard they have to have used some type of activation hack/crack.
Click to expand...

Yeah that is what I asked them, and they said that it would work. Does this mean that I am going to have to spend 100 bucks to get a "real" copy of windows?

Also, I just ran the Mircosoft Genuine Advantage Diag Tool and here are the results:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->


Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3505B3F3-0869-4613-8DF5-E6D5802E0CAE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002


Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002


OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed


File Scan Data-->


Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3505B3F3-0869-4613-8DF5-E6D5802E0CAE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2692324302-379850838-543724356</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3902</Version><SMBIOSVersion major="2" minor="6"/><Date>20121130000000.000000+000</Date></BIOS><HWID>1ABA3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


Spsys.log Content: 0x80070002


Licensing Data-->
Software licensing service version: 6.1.7601.17514


Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3052013
Installation ID: 000022993874902245584810180244153434876460800275369612
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 4
Trusted time: 12/5/2013 4:30:31 PM


Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:5:2013 01:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:




HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEAHKLanhjrSt304+Db6gI2J2I0oCc0E2I9PpMoyRb/LnM=


OEM Activation 1.0 Data-->
N/A


OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  BGRT            ALASKA        A M I
 
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Well great that is just not what I need to have go on my long list of things to buy, which i can't afford right now.
 
From where did you get the license originally? did it come pre-installed? can you force the vendor to refund/replace the item?
 
Definitely a dodgy vendor (Sorry - skim-reading in an attempt to catch up!) - You can try threatening to publicise the problem (or going to the authorities) if they don't cough up with a legal copy of Windows, assuming they haven't already been closed down by MS for similar offenses. (I know of one shop in my area that's been shut down twice - the management 'changed' from husband to wife after the first time).
 

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