[SOLVED] Windows Home Server 2011 (x64) - Updates stuck at 99%, unrepairable manifest files

[gdghfgd]

I am running Windows Home Server 2011 (basically Windows Server 2008 R2 as I understand it) and having trouble with Windows Update. I was getting errors that a service was not running when trying to check for updates, this was resolved by renaming software distribution folders (following Microsoft instructions). I am now able to check for updates but for many the update hangs and fails to finish installing at 99%. I have tried downloading individual updates from the catalogue and installing 1 by 1 but still get the same problem with some updates.

I have run SFC with the CBS folder uploaded below
https://1drv.ms/u/s!AokNKf9BR3PmgfgunnzkcQqxta0TaA

I have run the SUR tool with the below results

Read More:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-12-28 22:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc.manifest amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc
(f) CSI Payload File Corrupt 0x00000000 smiengine.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0
(f) CSI Payload File Corrupt 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17728_none_9719bd0bebf06df3.manifest amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17728_none_9719bd0bebf06df3

Summary:
Seconds executed: 4202
Found 4 errors
CSI Manifest Failed Catalog Check Total count: 2
CSI Payload File Corrupt Total count: 2

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc.manifest
winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17728_none_9719bd0bebf06df3.manifest

Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

I have run SFCFix with the below results

Read More:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2018-12-29 13:33:49.921
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_clientdeployment-package-dotnet_31bf3856ad364e35_6.1.8800.16385_none_549479865ff62e3f\dotNetFx40_Full_x86_x64.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-enhancedstorage-api_31bf3856ad364e35_6.1.7601.17514_none_3354d4592666036f\EhStorAPI.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7601.17514_none_fc00d9a9415b5f6e\NlsData0024.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-shell-sounds_31bf3856ad364e35_6.1.7600.16385_none_73076dd9cf3a9dce\Windows Print complete.wav
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-video-tvvideocontrol_31bf3856ad364e35_6.1.7601.23569_none_4d2eaef9b2fa735e\MSVidCtl.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.23512_none_2912e78fdcc6f9cd\WsmWmiPl.dll


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-12-29 13:39:09.073
----------------------EOF-----------------------

I tried locating the two manifest files mentioned in the SUR tool log on the installation DVD, but they appear to be different versions, and I'm not sure where to get the correct versions from
Any help or suggestions would be much appreciated, thank you.

 

[Sysnative Windows Update]

Hello and welcome! I'll start working on a fix for your machine right away.

 

[Sysnative Windows Update]

Sorry for the delay!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[gdghfgd]

Sorry for the late response, it is my parent's computer and I have been waiting to get access. The log file is below

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-01-14 22:17:31.987
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]




Trace::
Successfully traced component amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc.
    Package_4_for_KB3038314~31bf3856ad364e35~amd64~~11.2.1.0.3038314-54_neutral_GDR4
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-01-14 22:17:35.824
Script hash: alGZIL5uj7OLr0EKelF13ULNdopK0EfxRE01X4w4rZ0=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Great!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

Afterwards, run SURT again and attach CheckSUR.log.

 

[gdghfgd]

Thank you again!

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-01-15 11:10:25.296
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17728_none_9719bd0bebf06df3.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17728_none_9719bd0bebf06df3.manifest.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17728_none_f579b7cc374ffdbc.manifest.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll to C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll to C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll.

Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\cmiv2.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.23505_none_681aa442f6fed7f0\smiengine.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2019-01-15 11:10:37.226
Script hash: pYWSVwxLOeIswZUenrFrF9S7fSGJVuqEg6/BADqpWU8=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Please run SURT now and attach CheckSUR.log.

 

[gdghfgd]

Sounds promising!

 

[Sysnative Windows Update]

Retry updates and attach CBS.log if any fail.

 

[gdghfgd]

Thank you so much for your help, that seems to have done it. The first time I installed updates 3 out of 6 failed, but after restarting and rechecking for updates they didn't reappear, and 2 further updates have installed successfully (now showing none to install).
Thanks again!

 

[Sysnative Windows Update]

Excellent news! I'm very happy to hear that!