Windows features blank help

[rubygirl]

Windows features on /off is blank. Tried sfc,DISM without any success. any help appreciated. SFC shows no integrity violations

 

[xrobwx71]

Could you grab a screenshot and post it here, please?

 

[zbook]

The log displayed 21 corruptions.
With the computer connected to the internet please complete the steps in this link:
Windows Update Forum Posting Instructions | Sysnative Forums

 

[rubygirl]

I went thru the procedures as you described. Here are the logs.

 

[Will]

Hey rubygirl,

Is this the same machine as in your post here?
Windows Update Driver error

 

[rubygirl]

Yes sir it is. Sure wish I don't have to do an install. Everything works fine except win update driver problem and the windows features box is blank.

 

[Will]

No worries - let's see if we can help.

I'd suggest waiting for a reply from one of the WU team first to see if they can help, and then if there are any outstanding issues bringing it back to this thread? Trying to fix multiple problems at once can be difficult, so easiest to focus on the WU issue first.

 

[rubygirl]

Thank you kind sir.

 

[britechguy]

I will toss out my standard advice, that should be tried because:

1. It's easy.

2. There is nothing to be lost (and you should do full system image backups before any major updates/upgrades, whether I suggest them or not).

3. It can, and most often does, cure a wide variety of issues in one fell swoop.

Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file

That's always what I try if or when SFC and DISM, used in conjunction with each other, do not solve a problem or problems. I've never had it fail, and I know of one instance in the hundreds of times I've recommended it where it actually did fail. A nuke and pave was eventually done.