[SOLVED] Windows failed to install the following update with error 0x80070490 - Windows Server 2008 R2 Service Pack 1 x64 Edition (KB976932)

R

robvdb

Member
Joined
Oct 11, 2019
Posts
24
Hi,

newbe here.
Hope you guru's can help me out on this one.

Windows 2008 R2 with no service pack, trying to install SP1 but doesn't want to do it.

Tried several things like WindowsUpdate.diagcab, Windows6.1-KB947821-v34-x64 .... but no luck.

attached link let you download the CBS log folder, Backup of the registry HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing and SFCFix text file.

W2KR2 Files

thanks
Rob
 
Hello and welcome!

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB2705219;KB2729094;KB2647753 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Great!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Hallo again,

SP1 failed to install.
Attached a screenshot with the error and a zip file with the CBS.log
 

Attachments

  • CBS.rar
    CBS.rar
    835.1 KB · Views: 1
  • Error-SP1-14102019.PNG
    Error-SP1-14102019.PNG
    10.8 KB · Views: 3
Please do the following:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Ah, okay, in that case, please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi,

sorry unable to copy the components file, even after reboot, I get the message that the file is in use :-(
 
Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Please run the following fix:


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, retry SP1.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-15 08:58:45.687
Microsoft Windows Server 2008 R2  - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\netrndis.inf to C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\netrndis.inf.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\rndismp6.sys to C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\rndismp6.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\rndismpx.sys to C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\rndismpx.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\usb80236.sys to C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\usb80236.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\usb8023x.sys to C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff\usb8023x.sys.

Successfully restored ownership for C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff
Successfully restored permissions on C:\Windows\WinSxS\amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 16 datablocks.
Finish time: 2019-10-15 08:58:47.278
Script hash: cUfcZAE2HK3wXpjj2YmsYuaX3g1aiwczLsMK/AiK5zg=
----------------------EOF-----------------------
 
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