Windows Explorer Locks Up When I Open the Documents Folder

Sargon1791 · Nov 1, 2013

Greetings,

I have a Sony Vaio computer with Windows 7 64-bit OS. Every time I open the documents folder the Windows Explorer locks up. I have made shortcuts on my desktop to folders inside of the documents folder and can open those with no problem. When it happens I have to restart the computer because if I end it in the task manager, which I have to get to using Ctrl+Alt+Del explorer does not restart. I can interact with programs I had open when it locked up but am unable to open any new programs, no access to the start menu, taskbar shortcuts or desktop short cuts. It is just getting annoying any suggestions?

jcgriff2 · Nov 4, 2013

Hi -

Does the same thing happen in Safemode?

Tap the F8 key repeatedly during boot-up and test it, please.

Regards. . .

jcgriff2

Sargon1791 · Nov 10, 2013

No it does not happen in safe mode. Sorry it took so long to get back to you.

jcgriff2 · Nov 11, 2013

Hi. . .

Please bring up an Admin CMD prompt - https://www.sysnative.com/forums/wi...-prompt-window-windows-windows-vista-7-a.html

Paste this command -

Code:

dir %userprofile%\documents /a /s /q /o:-d > "%temp%\docs112313.txt" & start notepad "%temp%\docs112313.txt"

A Notepad will open.

Please zip up & attach to your next post.

Regards. . .

jcgriff2

tally · Nov 11, 2013

my windows explorer keeps saying a message windows explorer has stopped working and everywhere I click on screen it will just keep appearing over and over again and doesn't stop, it does not happen in safe mode or when I have created another user it wont happen on the user profile, but why is it happening on my one and how can I get rid of it or fix... please help

Sargon1791 · Nov 15, 2013

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Windows Explorer Locks Up When I Open the Documents Folder

Sargon1791

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jcgriff2

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Microsoft MVP (Ret.)

Sargon1791

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jcgriff2

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Microsoft MVP (Ret.)

tally

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Sargon1791

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Windows Explorer Locks Up When I Open the Documents Folder

Sargon1791

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Sargon1791

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

tally

New member

Sargon1791

New member

Attachments

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)