windows explorer has stopped working loop on startup

caabdul · Apr 9, 2014

Hello Experts!

Web is full of explorer crash loop advice but I am still not able to manage a solution for my specific case.

I have high hopes that this place will provide me the right solution.

MY PROBLEM SPECIFICATIONS:

I have windows 7.
Explorer loop occurs at windows startup only or when I log off and then login again.
At some times there is no loop at all on startup and window starts smooth.
At some times there is only 1 loop, mostly 3 to 6 loops and sometimes there are more than 100 loops but in 95% cases these loops are not infinite and stop at some point.
Once a loop stops, it never starts again in untill I remain login to window.

Although I have tried certain things but those were blind trials so I need to start troubleshooting this problem from start point. So please suggest what course of action I have to take. I shall do it and let you know.

I am waiting for your advice eagerly.
Thank you all

jcgriff2 · Apr 10, 2014

Hi -

Try another user account - enable the Hidden Admin account if you don't have any others - https://www.sysnative.com/forums/wi...er-account-windows-8-1-8-7-windows-vista.html

The problem could be an Explorer shell. Use NirSoft Shell ExView to disable 3rd party shells - http://www.nirsoft.net/utils/shexview.html

It also could be a context menu (right-click menu) item - http://www.nirsoft.net/utils/shell_menu_view.html

Please get me your WER (Windows Error Reporting) files - Download the attached ZIP file. Extract the BAT file to Documents.

RIGHT-click on the batch file WER1_04-10-2014.bat, select "Run as Administrator"

It may take a few minutes to run.

Go to Documents folder. You should see a new folder named WERfiles - zip up the entire folder and attach to your next post.
Batch script:

Code:

@echo off
set "x2=%userprofile%\documents\WERfiles"
echo. & echo. & echo. & echo. & echo.
echo. RUNNING QUERY. . .  Please wait
echo. RUNNING QUERY. . .  Please wait
echo. RUNNING QUERY. . .  Please wait
if not exist "%x2%" md "%x2%"
dir "%programdata%\Microsoft\Windows\WER" /A /O:D /S /A /X >"%x2%\$WERout1"
dir "%programdata%\Microsoft\Windows\WER" /a /s /b >"%x2%\$WERout2"
where /r c:\ /f /t *.wer >"%x2%\$WERout3_where"  >"%x2%\$WERout3_where"
dir "%userprofile%\AppData\Local\Microsoft\Windows\WER" /A /O:D /S /A /X >"%x2%\$WERout4_user"
dir "%userprofile%\AppData\Local\Microsoft\Windows\WER" /a /s /b >"%x2%\$WERout5_user"
exit

Regards. . .

jcgriff2

Berend · Apr 12, 2014

I had this problem with Synergy version 4.1.17 and April 2014 Windows Updates on Windows 7 64 bit. Uninstalling Synergy immediately resolved the problem. Problem does not happen with the slightly older Synergy version 4.1.15.

See also this thread: Bug #3980 - explorer.exe crashing - Synergy

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windows explorer has stopped working loop on startup

caabdul

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jcgriff2

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BSOD Instructor/Expert
Microsoft MVP (Ret.)

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Berend

New member

windows explorer has stopped working loop on startup

caabdul

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Attachments

Berend

New member

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)