Windows Detected a Hard Disk Problem

[Encar]

Hi,

I keep receiving the attached windows message. It started yesterday. I scanned and check my hard drives and it says no error. I ran the scan now in command prompt - attached the result too.

Please help.

Thank you,
Encar

 

[Sysnative Windows Update]

Hello, immediately backup your data!

Afterwards, please do the following:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

• Download GSmartControl and save it on your Desktop;
• Execute gsmartcontrol.exe; Let the install complete and launch the programme.
• Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
• Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  
  

 

[Encar]

Hello, Sorry it took a while for the response. Attached is the log from the extensive test. Only 10% was completed. I also attached the image for the attribute tab.

Thank you,
Encar

 

[Sysnative Windows Update]

IMMEDIATELY backup everything. The drive is in critical condition and about to fail. Replace it as soon as you can.