WINDOWS DEFENDER WON'T START; MISSING CBS FOLDER

x BlueRobot · Apr 24, 2022

And you aren't able to access Safe Mode from the DVD either?

ulysseslim · Apr 26, 2022

correct. I ended up finding a backup of my backup and re-cloned it. so now I'm re-running all the SFC.ZIP files you've sent me and then I'm going to let the last command you sent run completely to see if it solves my previous issues with programs not running correctly.

x BlueRobot · Apr 27, 2022

Okay that's good to hear, please let me know how it goes.

ulysseslim · Apr 27, 2022

So here's what I did after successfuly cloning the backup. I ran the last 2 SFC.zip files you sent me, along with the wusa /uninstall /KB:4567409 command line, restarted, ran SFC /RESTORE.
Here are the issues I notice:
1. Even though I have repeatedly selected Google Chrome as my Default web browser, links are still openning in Internet Explorer.
2. Uninstalled Internet Explorer from the Windows Components menu last night, shows it's unchecked, but links still launching in Internet Explorer even though Windows says the program no longer exists.
3. Ran Windows Update and Got Error message (see attachments).
4. HP Scanner software not working (can't detect USB scanner device attached even after uninstalling and reinstalling device/software)

ulysseslim · Apr 28, 2022

Code:

Security Intelligence Update for Windows Defender Antivirus - KB915597 (Version 1.363.989.0)

Installation date: ‎4/‎27/‎2022 4:51 PM

Installation status: Failed

Error details: Code 800401F4

Update type: Important

Install this update to revise the files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

More information: 
https://go.microsoft.com/fwlink/?linkid=2007160

Help and Support: 
https://go.microsoft.com/fwlink/?LinkId=52661

ulysseslim · Apr 30, 2022

Attached are the results from repeating #22 GSmartControl

ulysseslim · May 2, 2022

Are you stil there @BlueRobot? I feel like I'm talkin to myself here. I ran all your SFC.zips in the same sequence you gave me from this post, and launched the last command you gave me. Still having errors trying to update and launch Windows Defender, and Now no matter how many times I tell chrome to be the default browser, all my links open as Edge. When I go to Default programs, Chrome is not even listed in the program list.

I can't get google chrome to uninstall correctly, and when I reinstall it won't set as the default browser. I found that there is a missing registry entry under HKEY_CLASSES_ROOT\CHROME. However when I try to edit it I get the error message (see attachment). I tried launching Registry Editor as Administrator, but doesn't seem to work. I shouldn't have to since my user account is designated w/ Administrator privelages. Any ideas or am I just destined to live w/ this bug until I get a completely new system?

ulysseslim · May 2, 2022

cbs log attached

x BlueRobot · May 3, 2022

ulysseslim said:
Attached are the results from repeating #22 GSmartControl

That GSmartControl result doesn't look too good. Any pink or red lines usually indicate a hard disk which is beginning to fail. I would take a backup of all your personal files and/or data and then perform a clean install of Windows 10 on a new HDD/SSD.

ulysseslim · May 16, 2022

I was able to backup & clone everything to a smaller hard drive but this one has no pink or red lines when I run GSmartControl. However, I'm having trouble with Windows Media Player. It won't uninstall using the Add/Remove components and using command line, nor allow me to update the medial libarary when it does load. I ran SFC/SCANNOW, attached is the CBS.log file. Let me know if you have a fix for this please. Thanks.

x BlueRobot · May 19, 2022

Rich (BB code):

2022-05-16 16:45:02, Info                  CSI    0000035b [SR] Cannot repair member file [l:22{11}]"hidbatt.sys" of battery.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing

2022-05-16 16:45:02, Info                  CSI    0000035c [SR] Cannot repair member file [l:26{13}]"Winrs.exe.mui" of Microsoft-Windows-WinrsPlugins.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

This should address the corruptions with the CBS log. Please run SFC afterwards and then post the latest CBS log if it fails again.

ulysseslim · May 19, 2022

unfortunately SFC /SCANNOW failed after reboot.

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WINDOWS DEFENDER WON'T START; MISSING CBS FOLDER

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