[SOLVED] Windows Defender Installation Issue

[lee_in_wv]

I am having an issue installing Windows Defender on Windows Server 2016 Std.
I have attached the CBS Logs and the results of the Component Scanner.
Thanks in advance for your help.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[lee_in_wv]

The SFCFix.txt file is attached. The DISM command completed without any issues.

 

[Maxstar]

Hi,

Great, please try to install the Windows Defender feature. If it fails attach a new copy of the CBS logs.

 

[lee_in_wv]

Hello,

The attempt failed. I have attached the CBS log file.
Thanks again for your help.

Lee

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4519979

• Let me know if it says it was successful or you get the message: The update KB4519979 is not installed on this computer.

 

[lee_in_wv]

The update is not installed on the computer.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4519979

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[lee_in_wv]

I have attached the result from the scan.
Thanks!

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again and post the result. If it fails attach a new copy of the CBS logs.

 

[lee_in_wv]

The Fixlog is attached.

Thanks very much.

 

[Maxstar]

The fix completed successfully, let me know if the Windows Defender feature could be installed?

 

[lee_in_wv]

The installation failed. I have attached a CBS log.

 

[Maxstar]

Step 1. Try to uninstall the following update:

wusa /uninstall /KB:4580346

When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB4580346

3. Attach SearchReg.txt in your next reply.

 

[lee_in_wv]

FIle is attached. Thank You again for your help and patience.

 

[Maxstar]

Here's the next fix.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again and post the result. If it fails attach a new copy of the CBS logs.

 

[lee_in_wv]

The file was attached.

 

[Maxstar]

Great, let's hope the Windows Defender will install successfully this time....
Otherwise attach a new copy of the CBS logs.

 

[lee_in_wv]

Getting closer!

 

[Maxstar]

Step 1. Try to uninstall the following update:

wusa /uninstall /KB:4598243

When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB4598243

3. Attach SearchReg.txt in your next reply.