[SOLVED] Windows cannot update important files and services while the system is using them

M

miguelitalo

Member
Joined
Feb 8, 2016
Posts
7
I am having trouble using Windows Update currently. I get the message ''Windows can't update important files and services while the system is using them.'' I try restarting the PC as it suggests and nothing happens, it just wants me to restart again.
Tried some things over internet, but nothing helps.
Hope someone here helps me :)

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-09 02:51:39.180
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-09 02:53:45.620
----------------------EOF-----------------------
 

Attachments

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello,

Please do the following. Let me know if you still experience the same error message after rebooting your computer.

MgeHyNE.png
Clear Transactional Logfiles

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Click the Windows Start
    29Fou9c.jpg
    button. Type CMD in the search bar, right-click Command Prompt and click
    AVOiBNU.jpg
    Run as administrator.
  • Copy and paste (right-click the Window + Paste) each bold line below one at a time into the Command Prompt. Press Enter on your keyboard after each line.
  • Type Y and press Enter on your keyboard if prompted, "Are you sure?".
  • Note: Ignore any failure messages.

    fsutil resource setautoreset true %SystemDrive%\

    attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
    del %SystemRoot%\System32\Config\TxR\*

    attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
    del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
    del %SystemRoot%\System32\SMI\Store\Machine\*.blf
    del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
 
LiquidTension said:
Hello,

Please do the following. Let me know if you still experience the same error message after rebooting your computer.

MgeHyNE.png
Clear Transactional Logfiles

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Click the Windows Start
    29Fou9c.jpg
    button. Type CMD in the search bar, right-click Command Prompt and click
    AVOiBNU.jpg
    Run as administrator.
  • Copy and paste (right-click the Window + Paste) each bold line below one at a time into the Command Prompt. Press Enter on your keyboard after each line.
  • Type Y and press Enter on your keyboard if prompted, "Are you sure?".
  • Note: Ignore any failure messages.

    fsutil resource setautoreset true %SystemDrive%\

    attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
    del %SystemRoot%\System32\Config\TxR\*

    attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
    del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
    del %SystemRoot%\System32\SMI\Store\Machine\*.blf
    del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
Click to expand...

Hello,
Okss, I did the process and the last two lines del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms said that "Could not find.." after I pressed enter, but now windows update is not anymore telling me to restart! :)

But now have another problem :(

"An error ocurred while checking for new updates for your computer"
Errors found: Code 8024402F Windows update encountered an unknown error.
 
but now windows update is not anymore telling me to restart! :)
Click to expand...
Excellent. Please carry out the instructions below.

In addition, please let me know if you plan on upgrading to Windows 10 or not.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hello,

Given you intend on upgrading to Windows 10, you have a choice of two options when it comes to how we proceed from here.

  • Upgrade to Windows 10 now without necessarily needing to continue reparing your current Windows 7 installation.
  • Continue repairing your Windows 7 installation, allowing you to upgrade to Windows 10 afterwards/in the future.

Either option is viable, and ultimately down to personal preference. Please let me know your thoughts on the above, and how you wish to proceed.
 
I want to upgrade now to Windows 10, but I dont know how to do it since windows update is not working properly yet.
Thanks in advance
 
Hello,

To upgrade to Windows 10, please download the Media Creation Tool, and follow the instructions to upgrade using the tool:
Windows 10

Before running the tool, please perform a clean boot to rule out potential interference from third-party software:
https://support.microsoft.com/en-gb/kb/929135

Let me know how you get on, and if you encounter any issues.
 
Ok, now I have Windows 10!
No problems to install it.

But my windows update is still bad:

There were some problems installing updates, but we'll try again later.
If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024402f)
 
Hello,

Are you having any issues connecting normally to the Internet? Does your computer sit behind a router? If so, have you recently performed a power cycle?

KOtu1Ft.png
Router Power Cycle

  • Switch your computer off.
  • Turn your router/modem off.
  • Unplug your router/modem and all cables from the wall.
  • Wait 60 seconds.
  • Plug your router/modem back in and turn on.
  • Switch your computer on.
  • Check for issues.
 
I don't know what happened. I tried to search updates again and again and now is working! Problem solved :))
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top