Windows cannot update important files and services while the system is running

Russ17

New member
Joined
Jun 7, 2016
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1
I am stuck in a Windows update loop failure. Windows update cannot proceed until a previous update is completed, but when restarted, no updates are peformed.

Error code for all failed uopdates is 80642016.

I ran SFC Fix and no errors were found

I have tried attaching the SFC Fix log file and the CBS folder but the upload manager cannot upload them.

Any help would be much appreciated.

Regards

Russ
 
Hi and welcome to Sysnative. Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
 

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