[SOLVED] Windows Backup skipped because is it on corrupted drive C:\.

A

Antlos3

Contributor
Joined
Jan 2, 2020
Posts
11
Hi, please help.

I noticed this notification on my Windows 10 PC.
C: is on a SSD drive.
The day before the it showed a 'Repairing disk errors' message before boot-up.

Google suggested SFC /scannow but it showed:
SFC /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 32% complete.
Windows Resource Protection could not perform the requested operation

Then Google said do dism /online /cleanup-image /restorehealth but:
Microsoft Windows [Version 10.0.18362.418]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18362.418
[===========================64.8%===== ]
Error: 4448
The WOF driver encountered a corruption in the compressed file's Resource Table.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I tried some other things but it didn't help.
I've attached dism.log

Please help me fix this.

Thanks.
 

Attachments

Hello and welcome!

It sounds like the SSD has been damaged and needs to be replaced:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Hi, I'm running gsmartcontrol. +2hrs to go.

The Attributes tab looks clear.

1577989798525.png

1577989689256.png
 
chkdsk found no problems in windows.

I then ran chkdsk /r c: from the command prompt. It said it needed to run at the next startup.
I rebooted and it started the scan. I went to bed and this morning it had booted into windows.
It looks like there is no log of the scan result?

I ran the sfc and dism commands again. The problem is still there.

1578033184013.png
 
These kinds of things are exceptionally hard to reliably fix, but we can try.

Worst case scenario, you may need to do a Clean Install.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-01-03 10:40:52.663
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\Anton\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll
Failed to backup file C:\WINDOWS\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll with error code 0x1160.
Successfully copied file C:\Users\Anton\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll.
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-m..ng-messagingservice_31bf3856ad364e35_10.0.18362.1_none_b930da7257d08e36\MessagingService.dll
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-01-03 10:40:56.240
Script hash: 457imSsiq/g0GFneq7kRbhK1oniZy7ibr6cugQ/fT+U=
----------------------EOF-----------------------

1578041365256.png
 

Attachments

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-01-04 11:36:52.764
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\Anton\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-vidproc_31bf3856ad364e35_10.0.18362.329_none_1f5a6f44081bb440\f\msvproc.dll
Successfully copied file C:\Users\Anton\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-vidproc_31bf3856ad364e35_10.0.18362.329_none_1f5a6f44081bb440\f\msvproc.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-vidproc_31bf3856ad364e35_10.0.18362.329_none_1f5a6f44081bb440\f\msvproc.dll.
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-vidproc_31bf3856ad364e35_10.0.18362.329_none_1f5a6f44081bb440\f\msvproc.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-vidproc_31bf3856ad364e35_10.0.18362.329_none_1f5a6f44081bb440\f\msvproc.dll
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2020-01-04 11:36:53.731
Script hash: jRPMOtik9SL7jA00cVv5g6FaKTQTN43xvejylJlvc9Q=
----------------------EOF-----------------------
 
Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Okay.

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
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