Yes, I am talking about the Microsoft Account that is used to login to the OS and is used for the Store, email, Skype, and other products by Microsoft. But particularly the login to the computer and MS Store where you get updates and download free and paid apps. This is how I have set Windows 8 up in the past using a single Microsoft Account. I generally create one using Outlook.com and set up the security stuff. Then use that email to login to the Windows 8 install.
We can not get updates like Windows 8.1 even though the box is there to do so. It clicks and does nothing. Can't download additional free apps like Solitaire.
As noted above, this client was doing it himself after getting a new hard drive and recovery disks from Gateway (well their parent company) and he made a typo in the email address he wanted to originally use. So of course he got no email to verify or anything on that email address. He tried to change it and it wouldn't change. So he contacted me and I created an Outlook.com email with it's own password. After Changing to local login, I removed the old credentials for the old WRONG email address and then rebooted and changed back to Microsoft Account and used the new Outlook.com address. All seemed to go well. But it won't install anything from the store. It won't install Windows 8.1, and it won't all me to Trust the PC now.
It is very annoying. And very sad that this is a well known issue and no fix. That is just wrong on Microsoft's part.
Next time we dod a remote session, we will do a conference call and see if we can get this fixed with Microsoft. They need to make this happen. It took 3 times to reinstall the system before it took and I am sure he doesn't wish to go through that again if he can help it.
I really wish they had a Fix It for it. 
Thanks Patrick.
