Hi,
I previously posted this in the Microsoft Forum and was unable to resolve the issue. I hope there may be someone here that may be able to help me.
I discovered this problem early last year when I attempted to download Microsoft Office 2007 and it failed to install. Shortly thereafter I discovered the Windows updates were failing as well. I tried using multiple programs and scanned for viruses (tried and removed McAfee, Advanced Systemcare, CC Cleaner and Malwarebytes)-all came back clean (currently only using Windows Defender), hid Microsoft services and disabled all third party services, attempted to download manually, one at a time, ran DISM Scanhealth/restorehealth, SFC/Scannow and chkdsk which all came back fine. I have used the Windows update troubleshooter and it continually fixed two problems, but updates would still fail. I have also attempted a system refresh and system reset after backing up my files, but they also both fail. System restore was not set up to an earlier point so I was unable to use that. I have also checked my drivers and they are showing up to date. I have a few updates that I have been able to get, usually Windows Defender updates, but almost all others fail. I have an ASUS Q200E, but it shows up as an X202E on the system info (same computer, different processer) and windows 8 was preinstalled on the system. I have checked the windows update logs and have the following errors: 0x800703f1 and 0x80070422. Internet works fine and I can access all other programs with no issues.
I have been working on this issue for quite a while and currently have 83 important and 3 optional updates that I have not been able to install.
I attempted multiple times to attach the entire CBS zip file, but I believe it may be too big. I added the main log. Please let me know if I need to add anything else for review.
I would really appreciate any suggestions or assistance anyone can provide. : )
Thanks!