[SOLVED] Windows 8 Update Error(80070490) + DISM Error (0x800f081F)

S

Safarijack

Member
Joined
Jul 17, 2015
Posts
14
Hi there,

Thanks so much for all your guys help in advance.

I've been having an update issue with windows 8 (80070490).

I ran the SFC scannow tool and it picked up nothing.

After that I tried the DISM tool and it picked up corruption but was unable to repair it (0x800f081F).

I will post the logs in a follow on post.

Any help you guys can give would be greatly appreciated :).

Thanks
Darryl
 
Hi and welcome to Sysnative. Let's see if we can get you fixed up. I need to gather a little more info first. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Here you go.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-18 11:00:04.817
Microsoft Windows 8.1 Update 2 - amd64
Using .txt script file at C:\Users\Brogan\Desktop\SFCScript.txt [0]




Trace::
Successfully traced component wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36.
Package_7_for_KB2909921~31bf3856ad364e35~amd64~~6.3.1.5.2909921-18_neutral_GDR5
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-07-18 11:00:06.008
Script hash: rd9EPHeklbEb1U4WNe3/uKsqY2IWgichQyibdinLK2Y=
----------------------EOF-----------------------
 
Thank you. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 
View attachment cbs.rar

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-18 15:00:03.105
Microsoft Windows 8.1 Update 2 - amd64
Using .zip script file at C:\Users\Brogan\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16438_none_72ac4c80c58162f3

Successfully copied file C:\Users\Brogan\AppData\Local\niemiro\Archive\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36\ieframe.dll to C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36\ieframe.dll.
Successfully copied file C:\Users\Brogan\AppData\Local\niemiro\Archive\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16438_none_72ac4c80c58162f3\ieframe.dll to C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16438_none_72ac4c80c58162f3\ieframe.dll.

Successfully restored ownership for C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36
Successfully restored permissions on C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16518_none_729f7c00c58b4c36
Successfully restored ownership for C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16438_none_72ac4c80c58162f3
Successfully restored permissions on C:\WINDOWS\Winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.16438_none_72ac4c80c58162f3
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-07-18 15:00:05.523
Script hash: AI1WYjG1a4jUdTM4sXy1Ay9QjoYpvEk5IGHY4RU9Qgg=
----------------------EOF-----------------------
 
OK, well we've made some progress. A number of updates have managed to complete but the following updates still fail

KB000850 (Massive 700MB) update - Tried both downloading it and installing the MSU file and going through the windows updated.

A bunch of optional updates, namely,

KB3013816
KB3058168
KB3064209

I've tried installing them as a group and individually with no luck.
 
OK, it's now down to one update KB3000850, the error I'm getting has changed to 80073712.

(edit) left out a 3 on kb3000850
 
Thanks for the info. Please do the following.

1. Install KB3000850 and let it fail.
2. Immediately zip/send me the following two logs.
C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
This confirmed my suspicion. Please do the following to correct.

Code: 
!!!  sto: Failed to find driver update 'C:\WINDOWS\WinSxS\amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96\mdmbtmdm.inf' in Driver Store. Error = 0x00000490

Manually Install Driver
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
pnputil -a C:\Windows\WinSxS\amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96\mdmbtmdm.inf

3. You will likely get a Windows Security warning. You will want to click "Install this driver anyway"
4. Make sure it says something like "Driver package added successfully." within the command-prompt window. If there is any kind of error, please let me know.


Try installing the failed update again.
 
when i put in pnputil -a C:\Windows\WinSxS\amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96\mdmbtmdm.inf.

I get an error saying "adding the driver package failed : the style of the INF is different from as requested."
 
That's odd. Can you navigate to that location C:\Windows\WinSxS\amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96 to find the mdmbtmdm.inf ? Once you find it, right-click on it and choose Install. Let me know what if it says it was successful.

Thanks.
 
i received the below error? very odd... maybe its corrupted.

The INF file youve selected does not support this method of installation.

the style of inf is different from what was requested.
 
Probably. Let's see what update it came from so we can replace with a good copy. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

cool here you go

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-19 17:20:52.152
Microsoft Windows 8.1 Update 2 - amd64
Using .txt script file at C:\Users\Brogan\Desktop\SFCScript.txt [0]




Trace::
Successfully traced component amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96.
Package_1_for_KB2919907~31bf3856ad364e35~amd64~~6.3.1.0.2919907-1_neutral_GDR4
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-07-19 17:20:53.135
Script hash: XH+Nvui8DXoL8XB/JkA1X9U2jvpwMxaOCsyyInx3R14=
----------------------EOF-----------------------
 
OK, let's try this.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - Manually Install Driver
 1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
pnputil -a C:\Windows\WinSxS\amd64_mdmbtmdm.inf_31bf3856ad364e35_6.3.9600.16503_none_deb7b1075f15fe96\mdmbtmdm.inf

3. You will likely get a Windows Security warning. You will want to click "Install this driver anyway"
4. Make sure it says something like "Driver package added successfully." within the command-prompt window. If there is any kind of error, please let me know.
 

Attachments

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