Windows 8 Update error 800703F1

C

chad57

Member
Joined
May 25, 2016
Posts
6
Hello,

First, I'd like to thank you for the help here.

A couple days ago I started to diagnose an issue that I was having with upgrading to .NET 4.6 on my mother-in-law's computer. I noticed that she wasn't on 8.1 yet (or Windows 10 for that matter) and tried to do a windows update which is when I hit this issue. I have a feeling it's all related. After following the rabbit hole I saw some advice after much googling I ran SFC and DISM to try and fix the issue.

It appears that there is some corruption going on and after viewing a couple other similar threads in this forum I think I am having a similar issue. I ran SFCFix as instructed the other day and got the following output:

------SFCFix (2016-05-21 20'21'08.101).log----
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-21 17:05:42.151
Microsoft Windows 8 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.




WARNING: Components hive failed load test and may be corrupt.




WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.










SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.






Failed to process registry database in location 1.
Failed to load registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS with error code ERROR_BADDB.


Failed to process registry database in location 2 with error code ERROR_FILE_NOT_FOUND.
WARNING: Failed to process registry database in location 3 with error code ERROR_INVALID_HANDLE.
Failed to process registry database in location 4 with error code ERROR_INVALID_HANDLE.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-05-21 20:21:08.096
----------------------EOF-----------------------


I then ran it again today before posting this and got a slightly different output here:

-----SFCFix (2016-05-25 19'52'46.741).log-----
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-25 19:49:39.352
Microsoft Windows 8 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.




WARNING: Components hive failed load test and may be corrupt.




WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.










SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-05-25 19:52:46.738
----------------------EOF-----------------------


I have also uploaded the CBS.zip as instructed. Please let me know if there is anything else I can do to help diagnose and resolve the issue.

Thanks again!!
 

Attachments

Hi and welcome to Sysnative. It appears you have a corrupt hive. Let's see if it's fixable. Please do the following.

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 
Hi BrianDrab,

I've copied the components file and uploaded it to the link here. Please let me know if you need anything else!

Thanks for the help!
 
OK, the hive was corrupted. I may have fixed it. Please try the following and let me know when complete.

Step#1 - Replace Manually
 1. Download the attached file named COMPONENTS2.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad2.
Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components2 folder on your desktop and paste it into C:\Windows\System32\config
 
Thanks for sending this over. I copied over the new components file, tried running windows update again and it is now erroring out with a new code: 80070BC9

Let me know if you'd like me to run SFCFix or anything again and upload logs.

Thanks again!
 
I wasn't ready for you to run windows update yet but good to know it's a different error. Please do the following.

SFC Scan
1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Hi BrianDrab,

Sorry for the delayed response. Here is the newest cbs.zip after I ran sfc /scannow. CBS.zip

Thanks again!
 
It appears you may have waited too long to send the CBS.txt file. It needs to be sent very soon after sfc /scannow is run. If you did send it right away then believe it or not it was sent too soon. I would wait two minutes after running sfc /scannow before getting the CBS.txt file and sending.

Thanks.
 
Hi BrianDrab,

Ok, I will run it again when I get home and babysit it a little better this time. Thanks as always for the quick response.
 
Hi again,

So it appears that the windows update is now working! I think the restart may have helped because I am not getting the error any more. Thank you so much for the help! I will open another thread if I encounter any more issues.

Thanks!
 
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