Hello and welcome,
Please do following:
1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s > 1.txt && notepad 1.txt
4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
ok,here it is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ 2bfe86ee-0165-4f75-ad7b-2ccf4a77bfe6
SusClientIdValidation REG_BINARY 060228011E02570033005400300032003400300056002000200020002000200020002000200020002000200020000654BEF725D3873100320035003000320038003700320030003000300032003800390036002000
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
ElevateNonAdmins REG_DWORD 0x1
AUOptions REG_DWORD 0x4
IncludeRecommendedUpdates REG_DWORD 0x1
NonFirmwareUpdatesAvailableForInstall REG_DWORD 0x2
NextDetectionTime REG_SZ 2016-12-31 14:44:20
ScheduledInstallAttemptTime REG_SZ 2017-01-01 21:03:40
CachedAUOptions REG_DWORD 0x4
InstallInProgress REG_DWORD 0x0
UpdatesAvailableForDownloadLogon REG_DWORD 0x7
UpdatesAvailableForInstallLogon REG_DWORD 0x2
UpdatesAvailableWithUiOrEulaLogon REG_DWORD 0x0
UpdatesAvailableWithUiLogon REG_DWORD 0x0
FirmwareUpdatesNotDownloaded REG_DWORD 0x0
FirmwareUpdatesNotInstalled REG_DWORD 0x0
OfflineDetectionPending REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Power
Firmware-Final REG_DWORD 0x1e
OfferInstallAtShutdown-Final REG_DWORD 0x28
ContinueInstallAtShutdown-Final REG_DWORD 0xa
FirmwareForcedInstall-Final REG_DWORD 0x23
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RequestedAppCategories
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RequestedAppCategories\117cab2d-82b1-4b5a-a08c-4d62dbee7782
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RequestedAppCategories\9482f4b4-e343-43b6-b170-9a65bc822c77
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2016-12-30 20:59:22
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastSuccessTime REG_SZ 2016-12-30 21:03:43
LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2016-12-30 06:22:55
LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
SamplingValue2 REG_DWORD 0x118
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache.v2
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache.v2\Legacy
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootCompletionReported
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootNotCompleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\117cab2d-82b1-4b5a-a08c-4d62dbee7782
AuthCabRefresh REG_SZ 2016-12-30 20:59:17
AuthorizationCab REG_SZ 117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab
RegisteredWithAU REG_DWORD 0x1
RedirRefresh REG_SZ 2016-12-30 20:59:18
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\9482f4b4-e343-43b6-b170-9a65bc822c77
RedirRefresh REG_SZ 2016-12-30 20:59:23
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff
SelfUpdateEvent REG_SZ Global\{FFAB20FB-5FE3-486B-BB3F-68CCD2183E5E}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2016-12-29 17:47:04