Windows 8 - Corrupt files

V

vmcerda

Member
Joined
Dec 22, 2015
Posts
8
I have a work pc that is giving me issues. I ran the sfc/scannow and here is the cbs.txt file it generated.

The system runs fine all day, but every morning when the computer wakes up we get an error.

Any advise would be appreciated.

Thanks
Vic
 

Attachments

Hi vmcerda. :welcome:
I'd try the DISM command for starters.
From an elevated command prompt (right-click windows start, click command prompt (admin), type (copy/paste):
Code: 
dism /online /cleanup-image /restorehealth
Wait until it finishes, leave the prompt opened, report its final message here, restart your machine, re-try the SFC tool to ensure everything has been fixed, report its final message here.
If that shouldn't be the case, wait other instructions from sysnative staff.
 
Last edited:
Dism failed:

The restore operation failed. Either the repair source was not found or the component store cannont be repaired

DISM failed. No operation performed.

There is a log file, but I do not see a way to attach it to this reply
 
You can use google drive, onedrive/skydrive and similar services or websites like speedyshare.com
What firewall and what antivirus are you using?
 
Hence do you get an error only if the system slept?
The dism log shows it repaired something.
After it, did you try to run these commands (from an elevated command prompt) to check system health?

Code: 
dism /online /cleanup-image /checkhealth
sfc /scannow
 
I ran
Code: 
[COLOR=#333333]dism /online /cleanup-image /checkhealth[/COLOR]

and threw an error. I thought it would be in the DISM file. I can run it again and post what it shows

I did not run the sfc /scannow
 
Xilolee, I have been keep the system off sleep mode because it seems that every time the system came out of sleep the error would occur.

I will run the sfc /scannow and see what it says. I will also place the system back in sleep mode and see what happens.

Thanks for all your help. I will complete this post once I run the sleep test.
 
Guess you have probably fixed your issues by now, or have given up and done a refresh /restore.
I've had the issue as well - running ZoneAlarm, which comes with a ZA PC tune up, presumably some type of registry cleaner.
Trying sfc or dism after running tune up gives a variety of 0x800 codes, the usual one being the one ending with 'no operation was performed'.
Unresponsive to SCFix or use of safe mode, but oddly enough will do in 'clean boot' mode.
That's msconfig - services - hide ms services (tick) - followed by 'disable all' (tick) - apply - ok - computer needs to be restarted (tick).
After restart in sequence:
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
dism /online /Cleanup-Image /StartComponentCleanup
dism /online /Cleanup-Image /RestoreHealth.

I suppose what this means is that whatever is blocking dism from working ceases to do so when only windows processes are active.
Anyway may be worth a try for someone, as reinstalling all programs is a definite pita.

johnny
 
Thanks for the reply Johnny22. I appreciate the suggestion from both you and Xilolee. I did give up due to the holidays, but I want to get it fixed.

Here's what happened in a nut shell. I get a call saying the computer died and they need important data that is one the drive. It looked to be the HD was having issues, not sure what. I was able to clone the drive to an SSD and got all of there data back. Since moving to the SSD the issue above has become a problem. I'm thinking a file got corrupted when the clone was done???

So now, if I do not allow the PC to sleep. We have no issues. If the computer goes to sleep, the above issues comes back. Drives me nuts. I will be there today and will run both:

dism /online /cleanup-image /checkhealth
sfc /scannow
And I will attach what I found. If there are no more suggestion on this issue I will run what Johnny22 said to do.

Thanks again for all your help!
 
When you run the Dism command 12 corrupted files were repaired run Sfc /Scannow command and give us the CBS.log file which is store in C:\Windows\Logs\CBS folder. Install latest version of graphic card driver as the graphic card driver could be causing sleep issue. Can you tell us what is the issue with placing computer into sleep power state.
 
Hi vmcerda :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
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