Windows 8 - Corrupt files/unable to fix/CBS files posted

[rajgopalsunny]

cbs.txt

cbs.txt

please help me

 

[Tekno Venus]

Hi there and welcome to Sysnative.

It seems that SFC is stalling and closing due to a missing directory in your Windows folder. Not to worry, let's fix that issue.

Run the DISM Tool and SFC Scan

1. Please start an Elevated Command Prompt: How to run an elevated command prompt
2. When command prompt opens, copy and paste the following commands into it, press enter after each. Each command may take some time to complete, please be patient
   
   DISM.exe /Online /Cleanup-image /Restorehealth
   
   sfc /scannow

Export CBS folder

1. Click the Start button :startorb: then click Computer.
2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
3. Find and double click on the Logs folder.
4. Right-click on the CBS folder, and select Copy.
5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
8. Attach this new file to your next post.

Any questions, let me know! :)

Kind regards,
Stephen

 

[rajgopalsunny]

Hey. thanks for the reply. i'm getting the following error when i try to do the DISM check.


"Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.


C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth


Deployment Image Servicing and Management tool
Version: 6.2.9200.16384


Image Version: 6.2.9200.16384


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


C:\Windows\system32>"

 

[Tekno Venus]

Hi,

Are you having any internet connectivity issues? Were you connected to the internet whilst running DISM?

If you didn't run SFC /scannow after running DISM, please do so now. If you did, don't worry about doing it again.

I need your whole CBS folder please:

Export CBS folder

1. Open Windows Explorer (Press the Windows Key + E)
2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
3. Find and double click on the Logs folder.
4. Right-click on the CBS folder, and select Copy.
5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
8. Attach this new file to your next post.

Stephen

 

[rajgopalsunny]

yes i was connected. i'm attaching the cbs folder.