[SOLVED] Windows 8.1 x64 error 80070bc9 or 0% while updating

BobbyBob · Feb 15, 2016

Hi

I can't update my Windows. I keep receiving errors, or the Windows Update is at 0% 0KB forever, or I get DISM error 3017 :banghead:

Code:

SFCFix says no corruptions

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-15 10:11:44.647
Microsoft Windows 8.1 Update 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-15 10:13:41.514
----------------------EOF-----------------------

Dism keeps showing error 6081 even though after I remove all transaction files *.blf and *.regtrans-ms it says "no corruption detected" - just until you run Windows Update :/

Please examine the logs
View attachment DISM.ZIP
View attachment CBS.ZIP

Thank you

BrianDrab · Feb 17, 2016

Hi and welcome to Sysnative. Sorry for the delay. Is it your intent to upgrade to Windows 10?

BobbyBob · Feb 18, 2016

Hi, thank you. No, I just want to install updates to my 8.1 from Windows Update, but it's impossible due to Windows Update errors. sfc /checknow does not show any integrity violations, dism error 6081 can be fixed offline from another OS installation, but it gets corrupted anyway after I try installing Windows Updates.

The latest CBS log View attachment CBS.ZIP

BrianDrab · Feb 18, 2016

OK, let's start with the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

BobbyBob · Feb 18, 2016

Thank you. I have followed these steps, rebooted the machine, here's the Fixlog.txt View attachment Fixlog.txt
I tried to install updates, but failed, so I deleted the Software Distribution and catroot2, ran Windows Update Diagnostics, but it didn't help, so I ran WUD once again, tried to install an update, and this time it is stuck at 5% View attachment CBS.ZIP

BrianDrab · Feb 18, 2016

Thanks. Please do the following so I can check something.

1. Right-click your Start button and select Command Prompt (Admin). Answer Yes to the UAC prompt if it comes up.
2. This will bring you to the command-prompt window. Copy and paste the following into the command prompt window and hit enter. You will need to right-click your mouse in the command-window and select paste. You can't use keyboard shortcuts.

dir %systemroot%\system32\config\txr > %userprofile%\desktop\check.txt && %userprofile%\desktop\check.txt

3. Either notepad will open with some text in it or in the command-prompt window it will say "File Not Found". If notepad opens, copy/paste the contents of this into your next post.

BobbyBob · Feb 19, 2016

Thank you.

Code:

C:\Windows\system32>dir %systemroot%\system32\config\txr > %userprofile%\desktop\check.txt && %userprofile%\desktop\check.txt
The system cannot find the path specified.

From what I see there's really no txr subdirectory in system32/config.
I tried to run dism /online /cleanup-image /restorehealth but as usual I got Error: 6801 Transaction support within the specified resource manager is not started or was shut down due to an error.
View attachment DISM.ZIP
View attachment CBS.ZIP

BrianDrab · Feb 19, 2016

OK, please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

BobbyBob · Feb 19, 2016

Thank you. It seems that the fix was applied successfully, but nevertheless I still get errors when applying updated and error 6081 when running dism. I ran Windows Update Diagnostics, with no effect.

View attachment DISM.ZIP
View attachment 19200
View attachment SFCFix.txt

BrianDrab · Feb 19, 2016

Do you have your Windows 8.1 DVD?

BobbyBob · Feb 19, 2016

It seems that we're making progress

after rebooting I was able to run DISM successfully. However, updates still fail.
View attachment DISM.ZIP View attachment CBS.ZIP

I don't have the install DVD but I have an installation ISO I have downloaded from Microsoft website.

BrianDrab · Feb 19, 2016

Thanks for the info. Please do the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

BobbyBob · Feb 22, 2016

I ran Windows Update Diagnostics a few times, deleted the Windows Update folders a few times and now it seems that everything works fine.
Thank you very much for your assistance :)

BrianDrab · Feb 22, 2016

No problem. Take care.

Search

Search

[SOLVED] Windows 8.1 x64 error 80070bc9 or 0% while updating

BobbyBob

Member

BrianDrab

Emeritus

BobbyBob

Member

BrianDrab

Emeritus

Attachments

BobbyBob

Member

BrianDrab

Emeritus

BobbyBob

Member

BrianDrab

Emeritus

Attachments

BobbyBob

Member

BrianDrab

Emeritus

BobbyBob

Member

BrianDrab

Emeritus

BobbyBob

Member

BrianDrab

Emeritus