[SOLVED] Windows 8.1 Update stuck and 2 corrupted files

[igorko]

Hello.
I have problem with update Windows 8.1 Pro 64-bit.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-06 06:55:47.587
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 4 datablocks.View attachment cbs.txt
Finish time: 2015-07-06 07:00:40.180
----------------------EOF-----------------------

 

[zcomputerwiz]

Those two files are incorrectly identified as corrupt, it should not cause any problems.

Which updates are not working for you?

 

[igorko]

Windows update progress bar spinning very long time or freezing for any update...

 

[igorko]

SOLVED my problem:
- uninstall Malwarebytes Anti-Malware
- disable Windows Defender
- disable CCleaner
... and Windows update works again...
:smile9:

 

[zcomputerwiz]

Glad to hear that :)

One way to determine if an installed program is causing problems with Windows Updates is to perform a Clean Boot.
Details and instructions can be found at the Microsoft page How to perform a clean boot in Windows.