Windows 8.1 update KB3000850 error 800700a1

[lemelecode]

Hi, I'm getting error 0x800700a1 when trying to update windows with KB3000850.
I ran the SFC /SCANNOW command via the Administrative Command Prompt. This is what I get from the report:

View attachment cbs.txt

I therefore ran the SFCFix utility and got this report:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-05 19:54:43.702
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

What should I do?

Thanks in advance for your help.

 

[zcomputerwiz]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   
   Dism /Online /Cleanup-Image /RestoreHealth
   
   
3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
   
   C:\Windows\Logs\CBS\CBS.log

 

[lemelecode]

Hi, thank you for your answere. This is the SFCFix Log:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-06 00:25:12.780
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\John Shepard\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


Successfully copied file C:\Users\John Shepard\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-10-06 00:25:13.452
Script hash: MHdxRazQe+QxCkrSAop4BfHfI7bqh/XWk6K+GCRT1tw=
----------------------EOF-----------------------

And here is the CBS.Log

View attachment CBS.rar

Thank you for your time. I hope the issue has been fixed :)

 

[zcomputerwiz]

I don't see the results of the DISM scan in the CBS log.

Try running the command again and then upload the CBS log when DISM indicates it has completed :)