[SOLVED] Windows 8.1 running very slowly - sfc shows problems that 'can't be fixed'

[LBuckingham]

Hi guys,

A friends Windows 8.1 laptop is running very slowly. I'm in the middle of trying to figure out why and ran an sfc /scannow which finds errors that can't be fixed. I wonder if you guys could take a look at the log and let me know if there's anything untoward showing up?

View attachment S_CBS.zip

Many thanks in advance

Darren

 

[Go The Power]

Hello Darren and welcome to the forum.

Nothing really stands out in that log as to what is going on. I have a feeling that part of the log would of be truncated due to the size.

Can you please upload the full CBS Folder?
Export CBS folder

1. Right click on the
   
   button
2. Click on File Explorer
3. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
4. Find and double click on the Logs folder.
5. Right-click on the CBS folder, and select Copy.
6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
9. Attach this to your next post please.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.


Thanks

Alex

 

[LBuckingham]

Hi Alex and thank you for your reply.

Things went from bad to worse very quickly with this laptop - there's no life from it at all now, so obviously I have to address that problem first. I may well be back when the other issue(s) are sorted lol!

I really appreciate your willingness to help.

Cheers
Darren

 

[Go The Power]

Hello Darren,

Good luck with fixing that issue. If you need some help we have some very good staff you know a lot a bot hardware. If you would like some help with getting the laptop started again please post a new thread in our hardware forum: Hardware - Sysnative Forums

Alex