Windows 8.1 random freeze, Windows Update Bug and Winsxs\amd64 file corruption

tomboudiboudi · Dec 23, 2013

Hi everyone!

Since I've updated my Windows 8.1 Preview to Windows 8.1 Final, I've been experiencing some trouble like beeing unable to update the os with Windows Update, or in baddest case, system freezing totally randomly...

I attached my CBS folder and my SFCfix log, it might help.

Does anyone can help please?

Tekno Venus · Dec 24, 2013

Hi,

SFCFix is showing a few issues -

Code:

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll

Here's a fix for you :)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/wadnl7qen1wd2en/SFCFix.zip

SFC Scan

Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
Click (or tap) Command Prompt (admin)
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue (approximately 15 minutes)

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Stephen

tomboudiboudi · Dec 24, 2013

Hi Stephen!

Thanks for the help guy :) , there is my SFCfix log:
(I attach the CBS log too)

Code:

SFCFix version 2.0.2.1 by niemiro.
Start time: 2013-12-24 16:20:34.264
Using .zip script file at C:\Users\Tom\Desktop\SFCFix.zip




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll

WARNING: File \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll was not backed up as that would replace the current backup.
Successfully copied file \\?\C:\Users\Tom\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll to \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll.
WARNING: File \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll was not backed up as that would replace the current backup.
Successfully copied file \\?\C:\Users\Tom\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll to \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll.
WARNING: File \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd was not backed up as that would replace the current backup.
Successfully copied file \\?\C:\Users\Tom\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd to \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd.
WARNING: File \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll was not backed up as that would replace the current backup.
Successfully copied file \\?\C:\Users\Tom\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll to \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll.

Failed to reset file attributes for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\CameraUtilities.dll
Failed to reset file attributes for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.dll
Failed to reset file attributes for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\D3DCaptureTrackerComponent.winmd
Failed to reset file attributes for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16457_none_45ba391c86cacf17\StitcherRT.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.0.2.1 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2013-12-24 16:20:34.884
----------------------EOF-----------------------

Tekno Venus · Dec 24, 2013

Log looks good, fix has gone through successfully. :)

How's the system?

tomboudiboudi · Dec 24, 2013

Windows update seems to work properly, and I've experienced no lag since I've perfomed your fix :)
Thanks a lot Stephen, I'll tell you again if things goes wrong

Thanks again!

Aurion45 · Apr 28, 2014

Hi there,
I have the same problem with these files,
Checking System Update Readiness.

(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\PhotosynthControls.winmd
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\CameraUtilities.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\D3DCaptureTrackerComponent.winmd
Repair failed: Missing replacement payload.

Edited
I do have the folder in winsxs:
search-ms:displayname=Search%20Results%20in%20WinSxS&crumb=location:C%3A%5CWindows%5CWinSxS\x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53
This folder has the file I'm looking for, so how do I fix?
Can you please help?
Andrew

Tekno Venus · Apr 28, 2014

Aurion45 said:
Hi there,
I have the same problem with these files,
Checking System Update Readiness.

(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\PhotosynthControls.winmd
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\CameraUtilities.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53\D3DCaptureTrackerComponent.winmd
Repair failed: Missing replacement payload.

Edited
I do have the folder in winsxs:
search-ms:displayname=Search%20Results%20in%20WinSxS&crumb=location:C%3A%5CWindows%5CWinSxS\x86_microsoft-windows-c..ributed-panocapture_31bf3856ad364e35_6.3.9600.16507_none_e9d1af1ace44cf53
This folder has the file I'm looking for, so how do I fix?
Can you please help?
Andrew

Hi Andrew,

Please start your own thread and follow the https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html.

Note: please see https://www.sysnative.com/forums/windows-update/6903-not-received-help-6.html#post71917

Stephen

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Windows 8.1 random freeze, Windows Update Bug and Winsxs\amd64 file corruption

tomboudiboudi

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Tekno Venus

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tomboudiboudi

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Tekno Venus

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Tekno Venus

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