Windows 8.1 Pro 64-bit Update stuck

igorko · Jul 31, 2015

I have problem after latest updates.

cbs.txt<iframe src="https://onedrive.live.com/embed?cid...E3464D7E1BFA789!30205&authkey=AGdMAusQlcnys9w" width="98" height="120" frameborder="0" scrolling="no"></iframe>

igorko · Jul 31, 2015

cbs.txt in cbs.zip

Aura · Aug 2, 2015

Hi igorko :)

My name is Aura and I'll be assisting you with your issue. Can you describe in more details what is your problem exactly?

igorko · Aug 2, 2015

Hi, Aura. :)
My problem... Windows 8.1 Pro behavior: When I manually start the Windows update, the problem manifests itself as:
- freezing update window (sometimes I can not close window), or
- never ended progres bar rolling (all night)...
... and in finally, not success update of any patch of windows.
Windows trying to update, but no success. And when I press shut down it takes 5 minutes to shut down windows instead few seconds.
Latest succesfully update was made 30th July.

Aura · Aug 2, 2015

... and in finally, not success update of any patch of windows.

Which updates are you trying to install (what's their KB number)? Also, do they fail with an error code, if so, which one?

igorko · Aug 3, 2015

These are the last successful Windows update of July 30.

After this, I can not update any more patches, constantly spinning progress bar in perpetuity. I can not see what is trying to install, because either freeze or rotates constantly progress bar

Aura · Aug 3, 2015

Alright we'll start again from the beginning, and review the logs one by one to make sure there's nothing wrong. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

igorko · Aug 3, 2015

This is cbs.txt
https://www.dropbox.com/s/1n2eyka3kdngraz/cbs.txt?dl=0

Aura · Aug 3, 2015

Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

igorko · Aug 3, 2015

Dear Aura, here it is:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-03 16:38:10.982
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Igor\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully copied file C:\Users\Igor\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json.
Successfully copied file C:\Users\Igor\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2015-08-03 16:38:11.170
Script hash: 5zeE71QxanwyheQYWFfDoaFFqbDWmGU+AU9nkQ8r3lA=
----------------------EOF-----------------------

Aura · Aug 3, 2015

Good, follow the instructions below please, we'll see if the replacement succeeded.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

igorko · Aug 3, 2015

Here is new cbs.txt
https://www.dropbox.com/s/1n2eyka3kdngraz/cbs.txt?dl=0

Aura · Aug 3, 2015

Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFixScript.txt and move the file to your Desktop;
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFixScript.txt

igorko · Aug 4, 2015

On this PC last night MS offer upgrade to Windows 10, and whole process done successfully, and now I have activated Windows 10 Pro 64-bit.

igorko · Aug 4, 2015

Now, I have new problem with update Windows 10, can't update KB3074678.

Aura · Aug 4, 2015

Did you run the last SFCFix fix I posted before upgrading to Windows 10? Or didn't you run it (if you didn't, do not run it now as it won't work). Also, follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

igorko · Aug 4, 2015

I didn't run last SFCFix which You posted me in Yours latest post, and I I accepted your suggestion and I have not run it now.
I did everything you said in the last post, and here is link for newest cbs.txt

https://www.dropbox.com/s/1n2eyka3kdngraz/cbs.txt?dl=0

Aura · Aug 4, 2015

All good :) Your CBS.log doesn't show any signs of corruptions. Let's see with a DISM scan.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;
Let the scan run until the end (100%);
Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

igorko · Aug 4, 2015

I think that in no corrupted files now...

Here is DSIM folder and CBS.log in zip file.
https://www.dropbox.com/s/yg9cmmtt8dn4orr/CBS.zip?dl=0

Aura · Aug 4, 2015

Your CBS and DISM logs after the DISM scan are clean, so there's no issues whatsoever in them. Is there anything else you need? :)

Windows 8.1 Pro 64-bit Update stuck

Member

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst