[Windows 8.1] .NET 4.7.2 Update KB4054531 impossible to install. Error 800F0831

rodrigodpf

New member
Joined
Jun 20, 2019
Posts
3
Hi guys!

I'm trying to install the update of .NET to version 4.7.2 on Windows 8.1 but it always fail. I've tried a lot of common solutions searched on google but still did not managed to get it successfull. It seems a package is corrupted, because by taking a look at the logs it always refer to the same package. Here is the part of the CBS log that contains the error:


2019-06-20 05:42:00, Info CBS Store corruption, manifest missing for package: Package_7_for_KB4338424~31bf3856ad364e35~amd64~~6.3.1.1
2019-06-20 05:42:00, Error CBS Failed to resolve package 'Package_7_for_KB4338424~31bf3856ad364e35~amd64~~6.3.1.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2019-06-20 05:42:00, Info CBS Mark store corruption flag because of package: Package_7_for_KB4338424~31bf3856ad364e35~amd64~~6.3.1.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2019-06-20 05:42:00, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2019-06-20 05:42:00, Info CBS Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2019-06-20 05:42:00, Info CBS Failed to process component watch list. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2019-06-20 05:42:00, Info CBS Perf: InstallUninstallChain complete.
2019-06-20 05:42:00, Info CSI 0000008a@2019/6/20:08:42:00.604 CSI Transaction @0x608a0c2810 destroyed
2019-06-20 05:42:00, Info CBS Exec: Store corruption found during execution, attempting auto repair.
2019-06-20 05:42:00, Info CBS Exec: Automatic repair feasibility evaluation:
2019-06-20 05:42:00, Info CBS Exec: Network type is 1
2019-06-20 05:42:00, Info CBS Exec: Network detected as Unrestricted, continue
2019-06-20 05:42:00, Info CBS Exec: Windows Update Auto Update option: 4, using Windows Update to download missing content


Any help will be highly appreciated!!

Thank you!

Rodrigo
 
Updating, there was an error when running the command Dism /Online /Cleanup-Image /RestoreHealth

Here is the screenshot:

47961

Sorry for the language, my windows is in portuguese-br.


The log file dism.log , if useful:


Thank you!
 

Attachments

Hello and welcome!

FRST Registry Search
1. Click your Start button and type in cmd. Press Enter.
2. Copy paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

3. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
4. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
5. Copy and paste KB4338424 into the Search box and click the Search Registry button.
6. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 

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