Windows 8.1 - Corrupt WinSxS Files prevent Windows Updates

[badooga]

Hi,

Have had some issues with updates not going through as per the title. Followed the steps on this page, got the following SFCFix log:

SFCFix version 120.105.0.0 by niemiro.
Start time: 2019-05-30 23:17:29.525
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch
CORRUPT: C:\Windows\winsxs\wow64_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 4
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 120.105.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-05-31 13:53:52.959
----------------------EOF-----------------------

My CBS folder has been zipped and uploaded to Google Drive:
CBS.zip

Thank you for any help in advance!

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[badooga]

Thanks for the fix! What additional steps (e.g. restarting my computer, running another program) would you recommend, if any, given the log output below?

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-06 13:55:01.190
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Downloads\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb to C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml to C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\appraiser.sdb
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.3.9600.19062_none_49df7ec0ea78abac\Appraiser_TelemetryRunList.xml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-06-06 13:55:02.722
Script hash: Y7zhnqah3CjHIEbN5D9FAJpJDKQe4mQPE8mId1BcQj8=
----------------------EOF-----------------------

 

[PeterJ]

2 of 4 corruptions have been repaired. Here is the fix for the remaining 2.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[badooga]

The second script seemed to work as well.

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-06 20:52:21.831
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Downloads\SFCFix (1).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\wow64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch to C:\Windows\winsxs\wow64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\amd64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch to C:\Windows\winsxs\amd64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch.

Successfully restored ownership for C:\Windows\winsxs\wow64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch
Successfully restored permissions on C:\Windows\winsxs\wow64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_18593220fca5cbe7\activex.vch
Successfully restored ownership for C:\Windows\winsxs\amd64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch
Successfully restored permissions on C:\Windows\winsxs\amd64_adobe-flash-for-

windows_31bf3856ad364e35_7.3.9600.19134_none_0e0487cec84509ec\activex.vch
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2019-06-06 20:52:23.318
Script hash: l1tj8gZdu+/HBzTcWH9KZnKJaxG3ur8ivrDYVkOOSwA=
----------------------EOF-----------------------

With that said, are there any more steps to take, or any extra scans I should perform to ensure everything is fixed?

 

[PeterJ]

Please check Windows Updates and report the result.

 

[badooga]

I restarted my computer and found that the update still reverted. A use of sfc /scannow confirmed that there were errors and yielded the CBS log folder linked below.

CBS.zip

SFCFix detected corruptions, but when attempting to use dism to fix the corruption, got the following error:



After this, SFCFix claimed that it didn't detect any errors, and it gave me the following log output:

SFCFix version 120.105.0.0 by niemiro.
Start time: 2019-06-07 19:30:05.501
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 120.105.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2019-06-07 21:43:46.220
----------------------EOF-----------------------

 

[PeterJ]

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[badooga]

Got the following SFCFix log:

SFCFix version 3.0.2.0 by niemiro.
Start time: 2019-06-08 12:24:56.043
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Downloads\SFCFix (2).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages

\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.cat

to C:\Windows\servicing\packages\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.cat.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.mum

to C:\Windows\servicing\packages\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.mum.

Successfully restored ownership for C:\Windows\servicing\packages\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_for_kb3038936~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2019-06-08 12:25:20.138
Script hash: +evVfoFchF6NPpDas44+Iaw/hxMnF0RB/4qUo1R34og=
----------------------EOF-----------------------

There still seem to be some corruptions. Do you have any more scripts based on the CBS folder I attached earlier, or should I upload a new CBS folder based on the results of another scan?

 

[PeterJ]

should I upload a new CBS folder

Yes please do.

 

[badooga]

In addition to the CBS folder, I have also included dism.log, which may provide some insight into Error 1726, as pictured in a previous reply.

Also, note that a use of chkdsk c: didn't detect any errors, and that chdsk /r didn't fix any of these issues either.

Logs.zip

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[badooga]

Script log:

SFCFix version 3.0.2.0 by niemiro.
Start time: 2019-06-08 20:50:01.190
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Downloads\SFCFix (3).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs

Successfully created directory tree \\?\C:\Windows\winsxs\winsxs\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de.
Successfully created directory tree \\?\C:\Windows\winsxs\winsxs\amd64_microsoft-windows-a..ence-mitigations-

c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7.

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk to C:\Windows\winsxs\winsxs\amd64_microsoft-

windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-a..ence-mitigations-

c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7\sysmain.sdb to C:\Windows\winsxs\winsxs\amd64_microsoft-windows-

a..ence-mitigations-c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7\sysmain.sdb.

Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2019-06-08 20:50:45.771
Script hash: gkbdlTw1GJIA+IiO0igARgMcflkSvNBUGjG1cJf33DY=
----------------------EOF-----------------------

Both some scans and a quick restart + failed update show that there are still some issues:

logs.zip

For reference, I believe these two are the updates that fail to complete and are rolled back; in the original post, two Flash-related files were corrupted:

 

[PeterJ]

Sorry, the previous script wasn't correct.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[badooga]

Script log (it seemed to have an issue this time):

SFCFix version 3.0.2.0 by niemiro.
Start time: 2019-06-09 11:35:25.355
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Downloads\SFCFix (4).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
Successfully took permissions for file or folder C:\Windows\winsxs

Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-

c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7.

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk to C:\Windows\winsxs\amd64_microsoft-windows-

snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\amd64_microsoft-windows-a..ence-mitigations-

c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7\sysmain.sdb to C:\Windows\winsxs\amd64_microsoft-windows-a..ence-

mitigations-c1_31bf3856ad364e35_6.3.9600.19095_none_fcd67e88c64afcf7\sysmain.sdb.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-

app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Delete::
Failed to delete all files and folders matching pattern C:\Windows\winsxs\winsxs with result code 2.
Delete:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2019-06-09 11:35:34.992
Script hash: gU2qBR8shdBuGlwqVCSqtkJOxS7oVDkGeTw1ZHxAXLI=
----------------------EOF-----------------------

Still corruptions - log files are attached below.

Logs.zip

This time around, SFCFix's use of DISM got me this error, rather than Error 1726:

 

[PeterJ]

ChkDsk Scan:

• Right-click the Start button and click Commandprompt (Run as administrator).
• A Window appears. Typ CHKDSK and press the enter key.
• Wait until CHKDSK is finished.
  
• Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
• Rightclick
  
  ListChkdskResult.exe and click Run as administrator. On completion the tool will save a textfile called ListChkdskResult.txt on your desktop.
• Attach this textfile to your next reply.

 

[badooga]

It would seem that there is 1244 KB of data in some bad sectors, which I failed to notice when running CHKDSK previously:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 6/9/2019 3:46:37 PM >------
Category: 0
Computer Name: DELLPC
Event Code: 26212
Record Number: 355058
Source Name: Chkdsk
Time Written: 06-09-2019 @ 19:44:56
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...




1286912 file records processed.

File verification completed.




16463 large file records processed.





0 bad file records processed.
Stage 2: Examining file name linkage ...




1495396 index entries processed.

Index verification completed.




0 unindexed files scanned.





0 unindexed files recovered.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.




104243 data files processed. CHKDSK is

verifying Usn Journal...




36109168 USN bytes processed.

Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

967997439 KB total disk space.
791433720 KB in 1145213 files.
629176 KB in 104244 indexes.
1244 KB in bad sectors.
1421975 KB in use by the system.
65536 KB occupied by the log file.
174511324 KB available on disk.

4096 bytes in each allocation unit.
241999359 total allocation units on disk.
43627831 allocation units available on disk.

These bad sectors were possibly created when my battery backup started to fail, which is shortly before these issues first started.

 

[PeterJ]

The following might take several hours to complete. You can do it overnight if you like.

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

chkdsk c: /f /r

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

 

[badooga]

It would seem that running chkdsk didn't fix any of the bad sectors. At minimum, when the computer restarted, it still seemed to not install all of the Windows Updates.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 6/10/2019 6:54:25 AM >------
Category: 0
Computer Name: DELLPC
Event Code: 26212
Record Number: 361265
Source Name: Chkdsk
Time Written: 06-10-2019 @ 10:53:46
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...


1286912 file records processed.

File verification completed.


16098 large file records processed.



0 bad file records processed.


Stage 2: Examining file name linkage ...


1495390 index entries processed.

Index verification completed.


0 unindexed files scanned.



0 unindexed files recovered.


Stage 3: Examining security descriptors ...
Security descriptor verification completed.


104240 data files processed.

CHKDSK is verifying Usn Journal...


35825392 USN bytes processed.

Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

967997439 KB total disk space.
791900500 KB in 1146126 files.
629624 KB in 104241 indexes.
1244 KB in bad sectors.
1421703 KB in use by the system.
65536 KB occupied by the log file.
174044368 KB available on disk.

4096 bytes in each allocation unit.
241999359 total allocation units on disk.
43511092 allocation units available on disk.

-----------------------------------------------------------------------
Category: 0
Computer Name: DELLPC
Event Code: 1001
Record Number: 360943
Source Name: Microsoft-Windows-Wininit
Time Written: 06-10-2019 @ 06:47:56
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
1286912 file records processed.

File verification completed.
16512 large file records processed.

0 bad file records processed.


Stage 2: Examining file name linkage ...
1495382 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.


Stage 3: Examining security descriptors ...
Cleaning up 105 unused index entries from index $SII of file 0x9.
Cleaning up 105 unused index entries from index $SDH of file 0x9.
Cleaning up 105 unused security descriptors.
Security descriptor verification completed.
104236 data files processed.

CHKDSK is verifying Usn Journal...
41567576 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
1286896 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...
42710347 free clusters processed.

Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

967997439 KB total disk space.
795097820 KB in 1146091 files.
629632 KB in 104237 indexes.
1244 KB in bad sectors.
1427351 KB in use by the system.
65536 KB occupied by the log file.
170841392 KB available on disk.

4096 bytes in each allocation unit.
241999359 total allocation units on disk.
42710348 allocation units available on disk.

Internal Info:
00 a3 13 00 1f 14 13 00 f2 2e 24 00 00 00 00 00 ..........$.....
5c 0e 00 00 55 00 00 00 00 00 00 00 00 00 00 00 \...U...........

Windows has finished checking your disk.
Please wait while your computer restarts.

Does this mean the damage is unrepairable, or is there some other way I can fix this? Assuming that the bad sectors are what's preventing Windows Update, that is.

 

[PeterJ]

The log looks good for now. There are still damaged files that need to be replaced. Please be patient.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.