I have performed all the steps from the instructions and here are the results. Sfc scan returns about 40 corrupted files of which one was fixed using SFCFix.exe. Dism /Online /Cleanup-Image /RestoreHealth returns error 0x80240021, i will attach the log for more information. I've also tried installing updates manually with no success. I will attach SfcFix and Dism log along with CBS folder.
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-20 19:28:21.043
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Desktop\SFCFix.zip [0]
PowerCopy::
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Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ment-policytools-ex_31bf3856ad364e35_6.3.9600.16384_none_4a1db5a9150ca547\Security Configuration Management.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ment-policytools-ex_31bf3856ad364e35_6.3.9600.16384_none_4a1db5a9150ca547\Security Configuration Management.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.17415_none_8d14b91274b1630c\Performance Monitor.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.17415_none_8d14b91274b1630c\Performance Monitor.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.17415_none_8d14b91274b1630c\Resource Monitor.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.17415_none_8d14b91274b1630c\Resource Monitor.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.17415_none_9ce761bdcd6bbc34\System Information.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.17415_none_9ce761bdcd6bbc34\System Information.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 32 datablocks.
Finish time: 2019-07-20 19:28:40.749
Script hash: DoErQl8qRO1ACwi789Ccs+HFhGOxYNpRfArkyxzPDhg=
----------------------EOF-----------------------
Well done.
Double-click SFCFix.exe to run the tool. A dialog may come up asking for approval. If it does go ahead and allow.
On completion a log file (SFCFix.txt) will be opened. Copy and Paste its content into your next reply.
Hi, sorry for the wait, i was away frome home. Here is the SFCFix.txt
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-21 18:33:35.043
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-iSCSI_Initiator_UI and file iSCSI Initiator.lnk. File is reported as corrupt by SFC.
CORRUPT: iSCSI Initiator.lnk of component Microsoft-Windows-iSCSI_Initiator_UI.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (64-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (64-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-PowerShell-ISE and file Windows PowerShell ISE (x86).lnk. File is reported as corrupt by SFC.
CORRUPT: Windows PowerShell ISE (x86).lnk of component Microsoft-Windows-PowerShell-ISE.
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (32-bit).lnk. File is reported as corrupt by SFC.
CORRUPT: ODBC Data Sources (32-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 40
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 32 datablocks.
Finish time: 2019-07-21 20:51:59.084
----------------------EOF-----------------------
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Run sfc /scannow again and attach the zipped cbs.log to your next reply.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-21 21:45:36.917
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Downloads\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_3faf8c9745d54124\ODBC Data Sources (32-bit).lnk
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_355ae24511747f29\ODBC Data Sources (64-bit).lnk
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-iscsi_initiator_ui_31bf3856ad364e35_6.3.9600.17415_none_c8f625982fcf5220\iSCSI Initiator.lnk
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\wow64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_3faf8c9745d54124\ODBC Data Sources (32-bit).lnk to C:\Windows\winsxs\wow64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_3faf8c9745d54124\ODBC Data Sources (32-bit).lnk.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_355ae24511747f29\ODBC Data Sources (64-bit).lnk to C:\Windows\winsxs\amd64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_355ae24511747f29\ODBC Data Sources (64-bit).lnk.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-iscsi_initiator_ui_31bf3856ad364e35_6.3.9600.17415_none_c8f625982fcf5220\iSCSI Initiator.lnk to C:\Windows\winsxs\amd64_microsoft-windows-iscsi_initiator_ui_31bf3856ad364e35_6.3.9600.17415_none_c8f625982fcf5220\iSCSI Initiator.lnk.
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_3faf8c9745d54124\ODBC Data Sources (32-bit).lnk
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_3faf8c9745d54124\ODBC Data Sources (32-bit).lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_355ae24511747f29\ODBC Data Sources (64-bit).lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-m..-odbc-administrator_31bf3856ad364e35_6.3.9600.17415_none_355ae24511747f29\ODBC Data Sources (64-bit).lnk
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-iscsi_initiator_ui_31bf3856ad364e35_6.3.9600.17415_none_c8f625982fcf5220\iSCSI Initiator.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-iscsi_initiator_ui_31bf3856ad364e35_6.3.9600.17415_none_c8f625982fcf5220\iSCSI Initiator.lnk
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 35 datablocks.
Finish time: 2019-07-21 21:45:51.608
Script hash: h3n0BrcGl6ig+11tcBwrAbCTB5floCgzQko7GT+s+O8=
----------------------EOF-----------------------
I didn't send the cbs.log immediately after scan finished, i left it overnight, i see it has some scan unrelated logging, sorry for that. Should i run scannow again and send it asap?
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Run sfc /scannow again and attach the zipped cbs.log to your next reply.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-22 22:49:59.859
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Downloads\SFCFix(1).zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE (x86).lnk
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE (x86).lnk to C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE (x86).lnk.
Successfully restored ownership for C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE (x86).lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE (x86).lnk
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 39 datablocks.
Finish time: 2019-07-22 22:50:10.116
Script hash: gk3/kW2f3lOp2BVhfVlH6qhh1N3SIGWH6VYdjVywoRg=
----------------------EOF-----------------------
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Run sfc /scannow again and attach the zipped cbs.log to your next reply.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-23 18:08:59.608
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Downloads\SFCFix(2).zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.17793_none_086408f678984d30\Windows Journal.lnk
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.17793_none_086408f678984d30\Windows Journal.lnk to C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.17793_none_086408f678984d30\Windows Journal.lnk.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.17793_none_086408f678984d30\Windows Journal.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.17793_none_086408f678984d30\Windows Journal.lnk
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 40 datablocks.
Finish time: 2019-07-23 18:09:03.813
Script hash: q0+CRfMhorgXQ0nuNCcmPlki0GG8I3Dq5Adh9mne9mg=
----------------------EOF-----------------------
Sorry for the delay. I had some others things to do.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.
Step 2:
Run sfc /scannow again and attach the zipped cbs.log to your next reply.
Hello, sorry for not replying for a long time, its my sisters laptop and she has been using it, now ive run the latest set of commands you sent here are the results:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-02 13:56:07.298
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Downloads\SFCFix(3).zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17782_none_fc24923354aa878b\Print Management.lnk
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17782_none_fc24923354aa878b\Print Management.lnk to C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17782_none_fc24923354aa878b\Print Management.lnk.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17782_none_fc24923354aa878b\Print Management.lnk
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.17782_none_fc24923354aa878b\Print Management.lnk
PowerCopy:: directive completed successfully.
CBS.log is fairly long and contains things unrelated to the sfc /scannow, sorry about that.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 41 datablocks.
Finish time: 2019-10-02 13:56:12.506
Script hash: Mayb8aScE08ez1l8pPGjZwc35lcf0/dL2IO98ahYtgs=
----------------------EOF-----------------------
PeterJ has some personal issues to take care of so I will step in and assist you:
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFC Scan
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-10 22:15:05.694
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Computer\Downloads\SFCFix(4).zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
WARNING: File C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json to C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json.
WARNING: File C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Computer\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json to C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json.
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 43 datablocks.
Finish time: 2019-10-10 22:15:10.980
Script hash: MOCt6QYEkTFNWu8ksEioPV/Huhxl3/tyZ9JNLjWSBE4=
----------------------EOF-----------------------
It does support logging in offline mode. You just can't upload the log file without network access, please do the following now.
Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, and press Enter wusa /uninstall /KB:3068708
4. Let me know if it says it was successful or if there are any errors.