S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 1, 2018 #21 Next... Attachments SFCFix.zip 4.9 MB · Views: 4
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 1, 2018 #22 Please see uploaded Logs: Dropbox - CBS.zip
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 1, 2018 #23 And finally... Dropbox - SFCFix.zip
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 4, 2018 #24 Please see uploaded Logs: Dropbox - CBS.zip
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 4, 2018 #25 Excellent! SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Excellent! SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 4, 2018 #26 Please see uploaded Logs: Dropbox - CBS.zip
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #27 SFC made some repairs, please run it again to confirm that it reports no integrity violations now.
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #28 Please see uploaded Logs: https://www.dropbox.com/s/olwnefbocvlzgra/CBS.zip?dl=0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #29 Excellent! Which updates are listed as needed to be installed?
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #30 Only 'Internet Explorer 11 for Windows is listed (30.6) MB' should I try installing it?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #31 Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try installing IE11 just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try installing IE11 just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up and attach the LogFile.PML file as well as your CBS.log
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #32 Please see uploaded Logs as requested: https://www.dropbox.com/s/7wi8ggdvlqbvk9w/CBSPML.zip?dl=0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #33 Very strange. I assume IE9 is on the system?
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #34 Hi Software Maniac, IE 11.0.9600.16428 RTM (KB2841134) is currently installed. IE9 is not installed.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #35 Aha, good. Have you tried installing IE11 through standalone installer?
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #36 No I was unable to find it as it did not have a KB number. Do you have a link?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #37 Sure: Download Internet Explorer 11 for Windows 7 from Official Microsoft Download Center
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #38 Hi SoftwareManiac, I have just tried to install this and I got a pop up error from IE saying 'Setup can't continue because a more recent version of Internet Explorer is installed in your computer."
Hi SoftwareManiac, I have just tried to install this and I got a pop up error from IE saying 'Setup can't continue because a more recent version of Internet Explorer is installed in your computer."
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 5, 2018 #39 Try uninstalling IE10, first through features and if successful, through installed updates.
J jambles Active member Joined Sep 10, 2018 Posts 43 Nov 5, 2018 #40 Hi SoftwareManiac, There are no entries for IE in Programs and features or in installed updates. Is it a particular KB I need to uninstall?
Hi SoftwareManiac, There are no entries for IE in Programs and features or in installed updates. Is it a particular KB I need to uninstall?