[SOLVED] Windows 7 x64 Ult Error 80073701 for KB4054518, KB4471318, & KB2952664

Joined
Dec 12, 2018
Posts
11
Hello,

I've done my best to follow the posting instructions and have attached the SFCfix log & linked the CBS zip. I have run SFCfix, per the instructions, because there were SFC issues, which windows couldn't resolve.

Notes and things worth mentioning:
Before arriving to this forum, I've tried quite a bit to resolve this issue, intermittently, over the last year (one of the error-ed updates has hung around since last year!), following advice read from various forums & write ups. Most recently, I reset the Windows Update Agent, manually installed various updates from the microsoft site, used the update readiness tool, cleaned out cluttered files with ccleaner, etc. In the past (many months ago), I've had to reinstall windows redistributables because of issues with games in Steam, which may or may not have caused this (I don't recall), though I no longer use Steam hardly ever. I bought this computer brand new in 2016 in China, where I lived at the time, from a Chinese vendor and manufacturer (Hasee). Some months after purchasing, I did some malware scans and I was alerted of suspicious files installed on the computer. To my recollection, the files were supposedly a type of driver installer kit, though I can't be certain since it was a couple years ago. The software (malwarebytes, I believe) deleted the files for me. Since then, I've been more security conscious. Finally, the last noteworthy bit, though maybe irrelevant, is that I've had consistent problems with the windows language pack, which isn't necessary for me to us anymore. When I try to uninstall a display language in the control panel, clicking the "Install/Uninstall Languages" button, an error for "Microsoft Visual C++ Runtime Library". Furthermore, I'm denied access to delete the folders manually.

Sorry for including so much in the text, I just wanted to add in what may could potentially have some bearing on the issue. Let me know if you have any questions, as I'll be awaiting your instructions.

View attachment SFCFix.txt
CBS.zip - Google Drive
 
Hello and Welcome to Sysnative!

I see that you have run System Update Readiness Tool, but you have aborted the process before it had a chance to finish. Please run it again and leave it running for hours if needed.

Once done, attach C:\Windows\Logs\CBS\CheckSUR.log.
 
Hey softwaremaniac,
Thanks for your response. I've attached the log after finishing the update readiness tool. It didn't do a single thing for a quite a while, then, after some time, I checked back and it was completed. Cheers for letting me know that it could take upwards of hours, before I was assuming that it was hanging and/or not working.

View attachment CheckSUR.log
 
Thanks!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.


Dropbox - SFCFix.zip



Afterwards, run SURT again and attach CheckSUR.log.
 
Here you are. It has gotten quite late here so I'm off to bed. Thanks for all your help thus far!

Here's the CheckSUR.log
View attachment CheckSUR.log


Find the SFCFix log text wrapped in the hide tags below.
Read More:
 
Good morning softwaremaniac,

Here's the CheckSUR.log
View attachment CheckSUR.log

Here's the SFCFix
Read More:
 
Good Morning!

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste
KB2952664 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Hey softwaremaniac,
Thank you for your continued support. Yesterday, after posting my response, I left home to travel for the holidays. I'll be back after Christmas and will run the registry search.

Happy Holidays!
 
Hello!

Yes, I did! Hope you had them as well.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste
KB4022719 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Here's the fixlog.txt

Here's the CBS.log

My computer died in the middle of running the fix (sudden power loss). Once rebooted, I re-downloaded and reran the fix. It seems to have worked. I attached the CBS.log anyhow, in case you want to have a look, because one of the updates failed, the older one from 2017, though the newer one (from this month) was successful. Windows doesn't show any new important updates, only optional.
 
Thank you so much for your help and all of the time and effort you put into helping me! Shortly after the new year, I'll be sure to send a donation to you guys. Thank you again. I'm truly appreciative.
 

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