[SOLVED] Windows 7 x64 kb4467107 fail at reboot

[elbeun]

Hi there,

I've tried to install this update on a Win7 x64 home version and it keeps failing at reboot at 10%.
every others updates from MS are installing without problem.
Tried everything I could, found out that there is theses errors in the checksur.log that I can't remediate.

here is the link to the cbs folder :Dropbox - CBS.zip

I've uninstalled Avast but there is some reference to it in the checksur.log.

thanks for your help

 

[elbeun]

do you need anything else to look up ?

 

[Sysnative Windows Update]

Hello and welcome!

Do you still require assistance? If yes, please attach: C:\Windows\Inf\setupapi.dev.log.

 

[elbeun]

hi,

the problem still there.
here is the file.

thanks,

 

[Sysnative Windows Update]

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\windows\WinSxS\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf

Let me know if it says successfully installed. If it does, try to install the update. If the update fails, please attach:

C:\Windows\Inf\setupapi.dev.log

Also, please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

 

[elbeun]

the update failed
here is the components file : Dropbox - components.zip

thanks

 

[Sysnative Windows Update]

Was the command successful? Please provide a fresh copy of setupapi.dev.log as well.

 

[elbeun]

the command was successful, just a warning that the driver was not signed.

here is the new setupapi.dev.log

thanks,

 

[Sysnative Windows Update]

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\windows\WinSxS\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.23933_none_1c5b39ad335c14a3\usbport.inf

Let me know if it says successfully installed. If it does, try to install the update. If the update fails, please attach:

C:\Windows\Inf\setupapi.dev.log

 

[elbeun]

good, the update finally installed.

I will now make a donation.

thanks a lot again!

 

[Sysnative Windows Update]

That is awesome! Thank you for the donation!