[SOLVED] Windows 7 x64 KB4457139 Update keeps failing to install

J

jambles

Active member
Joined
Sep 10, 2018
Posts
43
Hi,

I'm having trouble installing the September windows updates especially KB4457139 on Windows 7 x64.

Please see link to CBS folder zip:

Dropbox - CBS.zip

Please see below SFCFix.exe log:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-10-11 11:06:39.974
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-10-11 11:17:50.125
----------------------EOF-----------------------

Please let me know if you require any further information.
 
Hi Softwaremaniac,


I have re-uploaded the CBS folder.


Please see link to CBS folder zip:


Dropbox - CBS.zip


I'm having trouble installing the September windows updates especially KB4457139 on Windows 7 x64.


Please see below SFCFix.exe log:


SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-10-11 11:06:39.974
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
















AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
















Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-10-11 11:17:50.125
----------------------EOF-----------------------


Please let me know if you require any further information.
 
Step#1 - Export TaskCache Key


  1. Click on the Start button type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file PUB (with no file extension) and save it to your Desktop.


Once done please upload this file via Dropbox or One Drive or SendSpace.
 
Hi Softwaremaniac,


Please see link to Reg Hive:

https://www.dropbox.com/s/bc4w4fb2p03yg1a/PUB?dl=0




 
Please try the following:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Hi Softwaremaniac,

The update fails on the second reboot nad gets to about 72% complete - then rolls itself back saying that the software updated failed - reverting changes.

Please see text of FixLog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version: 10.10.2018
Ran by serveradmin (18-10-2018 10:41:44) Run:1
Running from C:\Users\serveradmin\Desktop
Loaded Profiles: serveradmin (Available Profiles: steffensm & serveradmin & Administrator & Classic .NET AppPool)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\AitAgent]
*****************


Error: (0) Failed to create a restore point.
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\AitAgent" => removed successfully


==== End of Fixlog 10:41:44 ====
 
Hi SoftwareManiac,

I tried installing after a clean boot and get the same error messages as before - 'Failure configuring Windows updates Reverting Changes.'
 
Hi SoftwareManiac,

I tried installing after a clean boot with a new admin account and get the same error messages as before - 'Failure configuring Windows updates Reverting Changes.'

The update reboots after 30% complete then fails.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Hi SoftwareManiac,

Uninstalling the VirusScanConsole fixed the issue.

Thankyou so much for your help :)
 
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