Windows 7 x64 Crashing @ Startup - Windows Update Related

108 · Aug 14, 2020

Hi. My Windows 7 x64 computer is crashing @ startup. Startup repair cannot repair it. The only way out of it is performing a system restore from Startup Repair, after that fails to repair it.

Please find the requested information below:

SFCFIX.LOG:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-08-13 14:31:06.923
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 5
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-08-13 14:33:04.494
----------------------EOF-----------------------

Please find the CBS.zip file requested at the following link: 32.76 MB file on MEGA

PeterJ · Aug 14, 2020

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

108 · Aug 14, 2020

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-08-14 17:05:06.030
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at X:\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages

Successfully copied file C:\Users\108\AppData\Local\niemiro\Archive\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.13.3.cat to C:\Windows\servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.13.3.cat.
Successfully copied file C:\Users\108\AppData\Local\niemiro\Archive\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.13.3.mum to C:\Windows\servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.13.3.mum.

Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2020-08-14 17:05:14.708
Script hash: DsKwApEbPtXl2ytkVBxwn+GHMvqQVzJpVQZzo/OQC+8=
----------------------EOF-----------------------

Should I try restarting the machine yet, or wait for further instruction?

PeterJ · Aug 15, 2020

You may restart if you like.
I need to have a look at the COMPONENTS hive.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or SendSpace and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

108 · Aug 15, 2020

Here is the components.zip file you requested: 11.34 MB file on MEGA

PeterJ · Aug 15, 2020

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

108 · Aug 15, 2020

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-08-15 17:30:54.244
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at X:\SFCFixScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.24187_none_cfcef802b2fc1edc.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.24187_none_cfcef802b2fc1edc.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.24187_none_cfcef802b2fc1edc.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2020-08-15 17:30:54.297
Script hash: ZPrZeeLa6TvQZ5DuHVMXdjmCrUnPw1Rjg2yd2lP77cg=
----------------------EOF-----------------------

PeterJ · Aug 16, 2020

Restart the computer.
Run the command sfc /scannow in a elevated commnd prompt and report the result.
If it fails, attach the zipped cbs.log to your next reply.

108 · Aug 16, 2020

Thanks. It's still failing, but now it's not possible to successfully boot into the OS by running system restore from the Startup Repair app., so I'm locked out of the OS now.
I'm typing this on a parallel OS on the same box: Windows XP. So whatever I do with the Windows 7 install, I must do it by either booting to a Windows 7 Command Prompt, or accessing the drive from Windows XP as a simple hardware device. I tried booting into Safe Mode with no dice; Tried selecting Las Known Good System Configuration from the Avanced Startup Options menu, but get the same thing: about 9 seconds after the 4 petals of the Windows logo converge, the system just restarts.

Startup repair is, however, telling me that "Startup Repair is not running," as part of the diagnosis. That doesn't make much sense to me though, as Startup Repair is the app that's giving me that error. ???

PeterJ · Aug 16, 2020

Download

CrystalDiskInfo.zip and save it on your desktop.
Extract the .zip file into a new folder.
In this new folder, run the tool DiskInfo.
When the tool is finished, it will show some information about the hard disc. Make sure to select the Windows 7 disc for analyses.
Note: Resize the window so that all information is visible.
Take a screenshot. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the download link.

108 · Aug 16, 2020

Unfortunately, it is not working properly on this Windows XP OS. It's only registering 1 of the 7 drives on my system, and it's not the system drive.

I have attempted disconnecting all USB devices & drives, except the system drive, and it still does not boot. (The drive in the image is one that I am preparing to back up, as it obviously has some issues.)

108 · Aug 16, 2020

The system drive is 108W7-04HD (F)

PeterJ · Aug 16, 2020

ChkDsk Scan

Click on Start - All programs - Accessories.
Rightclick on Command-prompt and select Run as administrator.
When command prompt opens, typ chkdsk F: into it, then press enter.
(If F: isn't the system drive of the Windows 7 machine, replace F: with the correct disc letter)
Wait for this to complete.
Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
Rightclick

ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
Copy and paste its content in your next reply.

108 · Aug 16, 2020

I ran chkdsk but it is apparently not saving a log, as the contents of the log file are very old, and it was a different disk that was checked.

Should I have used the /f switch on the command? I did not use any switches/option with it.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 8/16/2020 10:03:44 AM >------
Category: 0
Computer Name: 108XP-04HD
Event Code: 1001
Record Number: 924
Source Name: Winlogon
Time Written: 10-24-2017 @ 13:01:54
Event Type: information
User:
Message: Checking file system on C:
The type of the file system is NTFS.
Volume label is 108XP-04HD.

One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
The file reference 0x23d0000000009d6 of index entry Wallpaper1.bmp of index $I30
with parent 0x97f1 is not the same as 0x23e0000000009d6.
Deleting index entry Wallpaper1.bmp in index $I30 of file 38897.
The file reference 0x23d0000000009d6 of index entry WALLPA~2.BMP of index $I30
with parent 0x97f1 is not the same as 0x23e0000000009d6.
Deleting index entry WALLPA~2.BMP in index $I30 of file 38897.
Cleaning up minor inconsistencies on the drive.
CHKDSK is recovering lost files.
Recovering orphaned file WALLPA~2.BMP (2518) into directory file 38897.
Recovering orphaned file Wallpaper1.bmp (2518) into directory file 38897.
Cleaning up 23 unused index entries from index $SII of file 0x9.
Cleaning up 23 unused index entries from index $SDH of file 0x9.
Cleaning up 23 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The upcase file content is incorrect.
Correcting errors in the uppercase file.
Windows has made corrections to the file system.

117218303 KB total disk space.
105006340 KB in 290246 files.
136120 KB in 35212 indexes.
0 KB in bad sectors.
498259 KB in use by the system.
65536 KB occupied by the log file.
11577584 KB available on disk.

4096 bytes in each allocation unit.
29304575 total allocation units on disk.
2894396 allocation units available on disk.

Internal Info:
90 ff 05 00 5c f7 04 00 1a 04 08 00 00 00 00 00 ....\...........
4f 07 00 00 05 00 00 00 ec 01 00 00 00 00 00 00 O...............
7a a2 98 18 00 00 00 00 66 6e ff 0d 00 00 00 00 z.......fn......
ae 57 98 1b 00 00 00 00 00 00 00 00 00 00 00 00 .W..............
00 00 00 00 00 00 00 00 0c d6 97 49 00 00 00 00 ...........I....
d0 06 20 0d 01 00 00 00 08 38 07 00 c6 6d 04 00 .. ......8...m..
00 00 00 00 00 10 14 09 19 00 00 00 8c 89 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------

I am including a screenshot of the command window and results, for your review.

PeterJ · Aug 16, 2020

The log file is from your XP computer: 108XP-04HD
The result in the screenshot looks good.

Click on Start - All programs - Accessories.
Rightclick on Command-prompt and select Run as administrator.
When command prompt opens, typ chkdsk F: /F into it, then press enter.
(If F: isn't the system drive of the Windows 7 machine, replace F: with the correct disc letter)
Wait for this to complete.
Post a screenshot of the result.

108 · Aug 16, 2020

Yeah, it's also from like 3 years ago, as well.

Irony: The chkdsk command wouldn't work cuz it couldn't unmount the volume, so I scheduled a scan on restart, and now I have the proper log file you reqeusted to begin with!

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 8/16/2020 3:58:38 PM >------
Category: 0
Computer Name: 108XP-04HD
Event Code: 1001
Record Number: 1105
Source Name: Winlogon
Time Written: 08-16-2020 @ 15:58:12
Event Type: information
User:
Message: Checking file system on F:
The type of the file system is NTFS.
Volume label is 108W7-04HD.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x73246.
Cleaning up minor inconsistencies on the drive.
Cleaning up 2241 unused index entries from index $SII of file 0x9.
Cleaning up 2241 unused index entries from index $SDH of file 0x9.
Cleaning up 2241 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The upcase file content is incorrect.
Correcting errors in the uppercase file.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

117218303 KB total disk space.
111583060 KB in 423718 files.
241348 KB in 65243 indexes.
0 KB in bad sectors.
721699 KB in use by the system.
65536 KB occupied by the log file.
4672196 KB available on disk.

4096 bytes in each allocation unit.
29304575 total allocation units on disk.
1168049 allocation units available on disk.

Internal Info:
00 4f 09 00 07 76 07 00 75 98 0c 00 00 00 00 00 .O...v..u.......
e0 03 00 00 38 00 00 00 d9 0d 00 00 00 00 00 00 ....8...........
3a 19 38 24 00 00 00 00 be 5b 95 19 00 00 00 00 :.8$.....[......
0e 9a fb 24 00 00 00 00 00 00 00 00 00 00 00 00 ...$............
00 00 00 00 00 00 00 00 76 55 29 6a 00 00 00 00 ........vU)j....
30 d1 2c fe 00 00 00 00 e8 3d 07 00 26 77 06 00 0.,......=..&w..
00 00 00 00 00 50 7d 9a 1a 00 00 00 db fe 00 00 .....P}.........

-----------------------------------------------------------------------

108 · Aug 16, 2020

Here is a screenshot of Startup Repair's failure detail:

PeterJ · Aug 17, 2020

Sorry but this goes beyond my scope.
Please create a new thread in this section: BSOD, Crashes, Kernel Debugging
Post a link to this thread in your initial post so other helpers know what already has been done.

Windows 7 x64 Crashing @ Startup - Windows Update Related

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