charanko Member Joined Jun 12, 2019 Posts 11 Jun 12, 2019 #1 this started almost a year ago when i used windows disk cleanup wizard. been wasting a whole morning each month after the installation fails trying the "solutions" i google online. CBS.ZIP thank you for your help. Attachments SFCFix.txt 1.8 KB · Views: 2
this started almost a year ago when i used windows disk cleanup wizard. been wasting a whole morning each month after the installation fails trying the "solutions" i google online. CBS.ZIP thank you for your help.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 19, 2019 #2 Hello and welcome, Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Attachments SFCFix.zip 6.5 MB · Views: 1
Hello and welcome, Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 20, 2019 #3 hey, here's the file, thank you. Attachments SFCFix.txt 772 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 20, 2019 #4 Looks good. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Looks good. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 21, 2019 #5 thanks Attachments CheckSUR.log 161.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 21, 2019 #6 Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
Follow the instructions below please. WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 21, 2019 #7 heres the resulting file Attachments SFCFix.txt 931.7 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #8 Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #9 only 8 errors left XD Attachments CheckSUR.log 2.6 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #10 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply. Attachments SFCFix.zip 54.4 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #11 here Attachments SFCFix.txt 8.7 KB · Views: 1 CheckSUR.log 394 bytes · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #12 SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, press enter after each. Code: sfc /scannow Wait for this to finish before you continue Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #13 here's the file Attachments cbs.txt 682.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #14 Check Windows Update and report the result. If it fails attach the file C:\Windows\Logs\CBS\CbsPersist_20190622200229.cab to your next reply.
Check Windows Update and report the result. If it fails attach the file C:\Windows\Logs\CBS\CbsPersist_20190622200229.cab to your next reply.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #15 it fails to install the monthly rollup KB4503292 with the same error 80073701 CbsPersist_20190622200229.cab
it fails to install the monthly rollup KB4503292 with the same error 80073701 CbsPersist_20190622200229.cab
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #16 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4457144 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4457144 Let me know if it says it was successful or if there are any errors.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #17 the update KB4457144 is not installed on this computer.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #18 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4457144 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4457144 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
charanko Member Joined Jun 12, 2019 Posts 11 Jun 22, 2019 #19 going to bed now, talk to you tomorrow, thanks again. Attachments SearchReg.txt 1.6 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Jun 22, 2019 #20 Sleep well. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update and report the result. Attachments fixlist.txt 1.5 MB · Views: 1
Sleep well. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update and report the result.