[SOLVED] Windows 7 will not update to SP1 - 0x800B0100

S

skullmasher

Member
Joined
Aug 29, 2014
Posts
11
I tried the System Update Readiness Tool then reinstall SP1; however, it still failed with the same error code.

The CBS log files are attached. Any help would be appreciated.
Thanks.


 

Attachments

Hello and Welcome to Sysnative forums :wave:

As you have already ran SURT can you please upload the following logs.

C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Hello :)

Sorry that was my fault for abbreviating SURT. For future reference SURT stands for System Update Readiness Tool :)

SURT has detected a few errors:

Code: 
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_109_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_109_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_1_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_35_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_35_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_75_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_75_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2685813_RTM~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2685813_RTM~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2685813_SP1~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2685813_SP1~31bf3856ad364e35~x86~~6.1.1.11.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum		Line 1:

Now lets get these files repaired.

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click Here to download Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  7. Run the System Update Readiness Tool (SURT) again.
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Ah, I don't know how could it be that I can' access the Packs link you gave me, it only show me a SSL error. Can you send it to my gmail?
My gmail: *************** Thanks indeed, much obliged:smile9:
 
Last edited by a moderator:
Hello

I removed your email addresses form the post to stop bots from finding it.

Try the file attached dot this post, if it doesn't work, then I will email you :)
 
Last edited:
Hi, I do everything step by step that you say. It gives me a error code 0X800f0818. Then I google this, the checkSUR shows:
Unavailable repair files: servicing\packages\Package_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum
servicing\packages\Package_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat
So then I download the KB2685813 that need repair, but when I try to extract the msu through cmd, it cant be opened.
CMD expand –f:* Windows6.1-KBXXXXXX-x86.msu C:\\ExtractedMsu\\
 
Hello,

Did you extract the files from Packs and add them into C:\Windows\Temp\CheckSur\Servicing\Packages?

Can you please also post C:\Windows\Logs\CBS\CheckSUR.log again?
 
Thank you :)

Lets get that last file fixed up. You should receiving some instructions shortly on how to locate the fix file.

Once you have the file please do the same as before:

  • Right-click on the file and select Extract All...
  • Tick the box labelled Show extracted files when complete then click Extract
  • A window will open showing two folders, Manifests and Packages
  • Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  • Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  • Run the System Update Readiness Tool (SURT) again.
  • When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Hello, my dear friend

I did that again that you gave me, but the same error happened. The log show the same error.
Now I guess maybe the packs.zip you gave me might lost something, because I didn't see the files that the log says, just my guess

Thank you :)
 
Hello again :),

Did the packs file have the following files included?

Code: 
Package_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.mum
Package_for_KB2685813~31bf3856ad364e35~x86~~6.1.1.11.cat

Can you please also post the new CheckSUR log?
 
Hello:）
Now my error update,haha:smile9: I hope that time I we can solve it.
I found I pasted the file to the wrong pathC:\Windows\Servicing\Packages. I'm sorry for that.

Thank you
 

Attachments

Hello again :)

That's a strange error to see here, lets take a look at the event logs to see if any indication is shown as to why this is occurring:

Event Log Viewer

  1. Please download VEW.exe from Here and save it to your desktop.
  2. Go to your desktop and right click on VEW.exe and choose Run as Administrator
  3. Once open set the following settings
    • 'Select log to query'
      1. Tick Application
      2. Tick System
    • 'Select Type to list'
      1. Tick Critical
      2. Tick Error
      3. Tick Information
      4. Tick Warning
    • 'Number or date events'
      1. Tick Number of Events and set it to 20
  4. Click on Run
  5. Once completed a notepad file will open. Please copy and paste the contents of VEW.txt back into this thread.
 
Hello :)

I try it again and again, but still the same error(0x800f0818), I dont know how to fix that... And when I reboot the computer, the files in packages lost.
Now I consider to change my system. Many thanks for your help these days, if I got a new process, I will post it.

Best wishes
 
Hello again :)

Did you see my previous post to run VEW?


SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

Thanks

Alex
 
Last edited:
Hello again:)

I got your VEW message, but this error solved when I rebooted my PC, now the error became 0x800f818 again. Yesterday I installed a Integrity sp1 package, I'll ckeck it later, if it works, I will message you.

Best regards
 
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