Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 11, 2020 #1 Hello, I am attempting to upgrade a Windows 7 machine to Windows 10. I have tried installing from a Windows 10 DVD, USB drive and Media Creation Tool but no approach has worked thus far. There are external devices connected by Ethernet and USB. The only antivirus / antimalware software present was SpyBot and that has been removed. The installer fails after clicking the Install button and before the first PC restart. The only error message I've received is a generic "Something happened; Windows 10 installation failed". I've attached a copy of logs generated by SFCFix and the Windows upgrade utility; here's a link to the CBS files: Meet Google Drive – One place for all your files Any advice on resolving these issues to allow an in-place Windows 10 upgrade would be greatly appreciated. I prefer not to format any disks so as to preserve data but am willing to re-install programs after the upgrade. Thanks Attachments setuperr.log 96 KB · Views: 2 SFCFix.txt 950 bytes · Views: 2
Hello, I am attempting to upgrade a Windows 7 machine to Windows 10. I have tried installing from a Windows 10 DVD, USB drive and Media Creation Tool but no approach has worked thus far. There are external devices connected by Ethernet and USB. The only antivirus / antimalware software present was SpyBot and that has been removed. The installer fails after clicking the Install button and before the first PC restart. The only error message I've received is a generic "Something happened; Windows 10 installation failed". I've attached a copy of logs generated by SFCFix and the Windows upgrade utility; here's a link to the CBS files: Meet Google Drive – One place for all your files Any advice on resolving these issues to allow an in-place Windows 10 upgrade would be greatly appreciated. I prefer not to format any disks so as to preserve data but am willing to re-install programs after the upgrade. Thanks
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 12, 2020 #2 Hello and welcome! Please make the files available publicly with no registration required. Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Hello and welcome! Please make the files available publicly with no registration required. Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 15, 2020 #3 Thanks for the prompt reply, files attached Attachments Addition.txt 31.3 KB · Views: 4 FRST.txt 111 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 16, 2020 #4 Hi! Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments fixlist.txt 654 bytes · Views: 5
Hi! Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 17, 2020 #5 Log attached, thanks for your help Attachments Fixlog.txt 2.9 KB · Views: 3
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 17, 2020 #6 Please uninstall Sentinel Runtime
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 23, 2020 #8 Unplug any USB device that is not mouse/keyboard and unplug the computer from the network. Then retry the upgrade.
Unplug any USB device that is not mouse/keyboard and unplug the computer from the network. Then retry the upgrade.
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 24, 2020 #9 Unfortunately install failed again, error logs attached. Please let me know if you have any other suggestions, thanks. Attachments 200623 setuperr.log 96 KB · Views: 1
Unfortunately install failed again, error logs attached. Please let me know if you have any other suggestions, thanks.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 24, 2020 #10 It constantly complains about the drivers, let's reset the whole DriverStore. Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply. Attachments fixlist.txt 387 bytes · Views: 3
It constantly complains about the drivers, let's reset the whole DriverStore. Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop). 3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. 5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 25, 2020 #11 Hello, Fixlog attached Attachments Fixlog.txt 1.3 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 25, 2020 #12 Please retry upgrades.
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 25, 2020 #13 Same error, logs attached Attachments setuperr.log 99 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 25, 2020 #14 Okay, can I get your CBS.log as well?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 27, 2020 #16 Hi! SFCFixScript.txt Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.[/list] Attachments SFCFixScript.txt 22 bytes · Views: 5
Hi! SFCFixScript.txt Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a log should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.[/list]
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jun 29, 2020 #17 SFCFix version 3.0.2.1 by niemiro. Start time: 2020-06-29 10:02:38.289 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\User\Desktop\Win10 Troubleshooting\SFCFix\SFCFixScript.txt [0] FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2020-06-29 10:02:44.482 Script hash: rtFU1+l7xvmPXQ65bDwq3uBHlGK3xujb/sc4bAC7P0w= ----------------------EOF-----------------------
SFCFix version 3.0.2.1 by niemiro. Start time: 2020-06-29 10:02:38.289 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\User\Desktop\Win10 Troubleshooting\SFCFix\SFCFixScript.txt [0] FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2020-06-29 10:02:44.482 Script hash: rtFU1+l7xvmPXQ65bDwq3uBHlGK3xujb/sc4bAC7P0w= ----------------------EOF-----------------------
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jul 2, 2020 #18 Can you detach external devices and uninstall them fully then retry?
Z zicardillo Member Joined Jun 11, 2020 Posts 10 Jul 6, 2020 #19 That worked! Thanks for all your help and patience.