Windows 7 updates KB2901983 & KB3001652 fail with error 643

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello,

Please do the following:

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Thank you for the log.

IGJdB0T.png
System Update Readiness Tool (SURT) Scan

  • Download and run the latest version of SURT.
  • Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
  • Upon completion (when Installation Complete appears), copy the contents of the SURT log found atC:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Please download the installer for KB3001652 and save the file to your Desktop. Run the installer. If installation fails, please ZIP up and attach or upload the following files:
  • C:\Windows\WindowsUpdate.log
  • C:\Windows\Logs\CBS\CBS.log
 
The installation failed. Attached is the WindowsUpdate file, but I got the following error for the CBS log when I was trying to zip it

CBS log can't be compressed.jpg
 

Attachments

Hello,

Please do the following:

  • Using Internet Explorer, please visit the Microsoft Update Catalog. You will be prompted to install an add-on. Please consent.
  • After installation, click Add next to Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).
  • Click View Basket, followed by Download.
  • Select your Desktop as the location and click Continue. Wait for the update to be downloaded.
  • Once downloaded, attempt to install the update from the installer.

If installation fails, please do the following:

  • Download Collect and save the file to your Desktop.
  • Run the programme. Follow the prompts.
  • The programme creates a compressed cabinet (.cab) file in %TEMP%\vslogs.cab.
  • Press the Windows Key + r on your keyboard at the same time. Type %TEMP% and click OK.
  • ZIP up vslogs.cab and attach/upload this file in your next reply.
 
Thank you for the logs -

MgeHyNE.png
Check Update Presence

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    wmic qfe get hotfixid | findstr /i /c:"KB2918614" > "%userprofile%\desktop\results.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file check.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate check.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (results.txt) will be created on your Desktop. Copy the contents of the file and paste in your next reply. If the file is empty, please let me know.
 
Please do the following:

bMTzsQ3.png
SFCFix Script (.txt)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Please download SFCFix and save the file to your Desktop.
  • Download View attachment SFCScript.txt and save this file to your Desktop.
  • Close all open windows.
  • SFCFix.exe
    bMTzsQ3.png
    and SFCScript.txt
    aI1XLKB.png
    should both be present on your Desktop.
  • Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  • SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
  • Copy the contents of the file and paste in your next reply.
 
Contents of SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-28 12:18:53.681
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Hermi\Desktop\SFCScript.txt []


RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\SecureRepairWhitelist.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\SecureRepairWhitelist.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer.
RegistryScript:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-10-28 12:18:54.011
----------------------EOF-----------------------
 
Please rerun the installer for Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983) that you downloaded in Post #14, and let me know if installation is successful or not.
 

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