Windows 7 updates fail

nuflat · Nov 3, 2016

Trying install updates with windows 7 update on 64 bit HP laptop and it keeps giving me errors. It won't allow me to install the System Readiness Tool. It starts to install and then install fails. It doesn't leave a log.

This is the CBS log

https://1drv.ms/u/s!AiAo5qKGMGCssQVGNtGOW48-4wKm

zcomputerwiz · Nov 3, 2016

I don't see any error messages that would explain why SURT isn't working.

Let's try SFC.

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

nuflat · Nov 4, 2016

Here is the CBS log.

https://1drv.ms/u/s!AiAo5qKGMGCssQVGNtGOW48-4wKm

zcomputerwiz · Nov 4, 2016

Let's try resetting the Windows Update components, then see if SURT will run.

Run Windows Repairs

Download Windows Repair (All-in-One) Portable to your desktop.
Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Keep the defaults and click the Extract button.
A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
A backup of your registry will be made. After a few moments you will have many options from which you can choose.
Please click the Unselect All button and then click to enable only the following ones:

17 - Repair Windows Updates
Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

nuflat · Nov 4, 2016

Followed the instructions and ran the repair. I still get the same message when trying to install the SURT. It tells me that it was unable to install.

zcomputerwiz · Nov 4, 2016

Try to install one of the Windows Updates, then when it fails zip and attach C:\Windows\Logs\CBS\CBS.log with your reply.

nuflat · Nov 7, 2016

Here is the log after the update fails.

https://1drv.ms/u/s!AiAo5qKGMGCssQh05V_1SCkVSH6M

zcomputerwiz · Nov 7, 2016

I'd like to take a look at the event logs.

Event Log Collection

Download VEW by Vino Rosso here: VEW.EXE
Right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left.
Under Select type to list on the right click the boxes next to Error, Warning and Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run.
Once it finishes it will display a log file in notepad.
Copy and paste its entire contents into your next reply.

nuflat · Nov 7, 2016

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 07/11/2016 2:27:29 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 07/11/2016 1:00:04 AM
Type: Error Category: 0
Event: 4103 Source: Windows Backup
The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
Log: 'Application' Date/Time: 04/11/2016 8:41:38 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 04/11/2016 8:41:37 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 04/11/2016 7:34:59 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 04/11/2016 7:34:52 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 03/11/2016 4:20:35 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 03/11/2016 4:20:34 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 02/11/2016 6:41:21 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 02/11/2016 6:41:20 PM
Type: Error Category: 0
Event: 1111 Source: .NET Runtime Optimization Service
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Log: 'Application' Date/Time: 02/11/2016 6:40:03 PM
Type: Error Category: 3
Event: 7010 Source: Microsoft-Windows-Search
The index cannot be initialized.
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:03 PM
Type: Error Category: 3
Event: 3058 Source: Microsoft-Windows-Search
The application cannot be initialized.
Context: Windows Application
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:03 PM
Type: Error Category: 3
Event: 3028 Source: Microsoft-Windows-Search
The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:03 PM
Type: Error Category: 3
Event: 3029 Source: Microsoft-Windows-Search
The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:
Element not found. (HRESULT : 0x80070490) (0x80070490)

Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 3
Event: 3029 Source: Microsoft-Windows-Search
The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 1
Event: 9002 Source: Microsoft-Windows-Search
The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details:
The content index database is corrupt. (HRESULT : 0xc0041800) (0xc0041800)

Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 3
Event: 7042 Source: Microsoft-Windows-Search
The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 3
Event: 7040 Source: Microsoft-Windows-Search
The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 3
Event: 9000 Source: Microsoft-Windows-Search
The event description cannot be found.
Log: 'Application' Date/Time: 02/11/2016 6:40:02 PM
Type: Error Category: 3
Event: 455 Source: ESENT
Windows (2088) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS005DE.log.
Log: 'Application' Date/Time: 02/11/2016 6:11:42 PM
Type: Error Category: 0
Event: 11316 Source: MsiInstaller
Product: System Information Reporter -- Error 1316. The specified account already exists.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 07/11/2016 3:47:21 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1003}/> cannot be accessed.
Context: Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 07/11/2016 3:47:02 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <mapi://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)

Log: 'Application' Date/Time: 04/11/2016 8:42:35 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1003}/> cannot be accessed.
Context: Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 04/11/2016 8:42:14 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <mapi://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 04/11/2016 8:33:37 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 8:33:37 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 8:07:05 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 8:00:32 PM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 5 user registry handles leaked from \Registry\User\S-1-5-21-1524574224-3724322116-2587151612-1000:
Process 2536 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 568 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 2536 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall
Process 2536 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
Process 1104 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Antivirus\avguard.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Log: 'Application' Date/Time: 04/11/2016 7:15:44 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 7:15:44 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 7:09:33 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 04/11/2016 7:06:00 PM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 4 user registry handles leaked from \Registry\User\S-1-5-21-1524574224-3724322116-2587151612-1000:
Process 2476 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 2476 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall
Process 2476 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
Process 1148 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Antivirus\avguard.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Log: 'Application' Date/Time: 03/11/2016 3:53:40 PM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 16 user registry handles leaked from \Registry\User\S-1-5-21-1524574224-3724322116-2587151612-1000:
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Policies\Microsoft\SystemCertificates
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Policies\Microsoft\SystemCertificates
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Policies\Microsoft\SystemCertificates
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Policies\Microsoft\SystemCertificates
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\My
Process 2020 (\Device\HarddiskVolume2\Program Files (x86)\Avira\Antivirus\avguard.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\CA
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\TrustedPeople
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\Root
Process 1116 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1524574224-3724322116-2587151612-1000\Software\Microsoft\SystemCertificates\trust

Log: 'Application' Date/Time: 03/11/2016 10:44:56 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1003}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 03/11/2016 10:44:48 AM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <mapi://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)

Log: 'Application' Date/Time: 02/11/2016 10:44:56 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1003}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 02/11/2016 10:44:46 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <mapi://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)

Log: 'Application' Date/Time: 02/11/2016 7:44:56 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1003}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

Log: 'Application' Date/Time: 02/11/2016 7:44:40 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <mapi://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)

Log: 'Application' Date/Time: 02/11/2016 6:44:56 PM
Type: Warning Category: 3
Event: 3036 Source: Microsoft-Windows-Search
The content source <iehistory://{S-1-5-21-1524574224-3724322116-2587151612-1000}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
(HRESULT : 0x80004005) (0x80004005)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 24/10/2016 1:26:55 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 15/10/2016 3:48:17 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 20/08/2016 1:54:40 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 05/07/2016 4:33:49 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 25/06/2016 3:36:20 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 23/06/2016 3:58:54 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 23/01/2016 6:32:48 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 22/12/2015 1:39:36 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 14/12/2015 3:20:05 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 30/11/2015 2:56:10 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 31/10/2015 9:57:20 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 22/09/2015 11:05:05 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/11/2016 2:46:29 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).
Log: 'System' Date/Time: 07/11/2016 2:44:52 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:44:48 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:44:32 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433).
Log: 'System' Date/Time: 07/11/2016 2:44:27 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:44:22 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:33:22 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).
Log: 'System' Date/Time: 07/11/2016 2:31:48 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:31:43 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:31:26 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433).
Log: 'System' Date/Time: 07/11/2016 2:31:20 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:31:15 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:29:49 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft Silverlight (KB3193713).
Log: 'System' Date/Time: 07/11/2016 2:12:44 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).
Log: 'System' Date/Time: 07/11/2016 2:12:38 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:12:34 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:12:13 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.6.1 for Windows 7 for x64 (KB3102433).
Log: 'System' Date/Time: 07/11/2016 2:12:08 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 2:12:03 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {000C101C-0000-0000-C000-000000000046} and APPID {000C101C-0000-0000-C000-000000000046} to the user Berninagirl\Scotti SID (S-1-5-21-1524574224-3724322116-2587151612-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
Log: 'System' Date/Time: 07/11/2016 9:04:06 AM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 04/11/2016 8:33:39 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 04/11/2016 8:00:35 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 04/11/2016 8:00:35 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\bcmihvsrv64.dll
Log: 'System' Date/Time: 04/11/2016 7:15:47 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 03/11/2016 3:54:23 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 03/11/2016 3:54:23 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\bcmihvsrv64.dll
Log: 'System' Date/Time: 02/11/2016 6:32:02 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 02/11/2016 6:32:01 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\bcmihvsrv64.dll
Log: 'System' Date/Time: 02/11/2016 4:55:33 PM
Type: Warning Category: 0
Event: 1073 Source: USER32
The attempt by user Berninagirl\Admin to restart/shutdown computer BERNINAGIRL failed
Log: 'System' Date/Time: 02/11/2016 2:32:05 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 02/11/2016 2:32:05 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\bcmihvsrv64.dll
Log: 'System' Date/Time: 27/10/2016 6:23:01 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 27/10/2016 6:23:00 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\bcmihvsrv64.dll
Log: 'System' Date/Time: 27/10/2016 2:32:30 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:31:11 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:31:07 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:31:00 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:30:59 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:30:27 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.
Log: 'System' Date/Time: 27/10/2016 2:30:27 PM
Type: Warning Category: 256
Event: 516 Source: mfehidk
The event description cannot be found.

zcomputerwiz · Nov 8, 2016

What antivirus products are installed? I see some events for McAfee and Avira.

nuflat · Nov 8, 2016

The only one that is currently installed is
from Avira. The McAfee was removed.

zcomputerwiz · Nov 8, 2016

When the updates fail to install, does it give an error code and message?

nuflat · Nov 8, 2016

I get a code 641 and an 80070103

zcomputerwiz · Nov 9, 2016

Let's check for corrupt or missing system files.

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

nuflat · Nov 10, 2016

https://1drv.ms/u/s!AiAo5qKGMGCssQplMBx5je_K4QQq

zcomputerwiz · Nov 10, 2016

Looks good.

Please attempt to install one of the updates, then when it fails zip and attach C:\Windows\Logs\CBS\CBS.log and C:\Windows\WindowsUpdate.log

nuflat · Nov 10, 2016

CBS https://1drv.ms/u/s!AiAo5qKGMGCssQwfTOEJckfDeVzH

Windows update log https://1drv.ms/u/s!AiAo5qKGMGCssQtLC6xPvC5ZVyOL

zcomputerwiz · Nov 14, 2016

Code:

Failure	Content Install	Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983).

Please download and run the .Net framework repair tool here: Download Microsoft .NET Framework Repair Tool from Official Microsoft Download Center

nuflat · Nov 17, 2016

Repair was unsuccessful and when it got to the second part for the logs it stopped here and has been like that for the last 14 hours.

Windows 7 updates fail

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member

zcomputerwiz

Windows Update Expert

nuflat

Member