[SOLVED] Windows 7 update to SP1 fails with error 800b0100

N

njb

Member
Joined
Jun 10, 2016
Posts
9
Windows update to SP1 failed with error 800b0100.

I tried running the system update readiness tool and a MS troubleshooter (said my 800b0100 was 'not fixed', also 'Cryptographic service components are not registered' not fixed). I've gone around in circles, without success. I checked the update history looking for earlier failures, there were a few that didn't seem to later in the history succeed, I tried installing those and they all claimed to be not applicable or already present except KB983590 which just failed.

I found your forums and I hope you can help, it's driving me nuts. I ran SFCFix (below) and attached the CBS folder.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-10 16:48:46.659
Microsoft Windows 7 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 29
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-06-10 16:57:55.472
----------------------EOF-----------------------
 
Hi njb :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
Thanks Aura! (!!!)

I copied the files from the pack to the specified destinations and ran SURT, I've attached the CheckSUR.log. It seems to say it fixed some stuff (23 of 24) - that's got to be good - right?
 

Attachments

Yup it is :) Only one left. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    Trace::
wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_d312092c791b15be
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
If ran very fast:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-13 11:15:08.840
Microsoft Windows 7 - amd64
Using .txt script file at C:\Users\bennett\Desktop\SFCFixScript.txt [0]








Trace::
Successfully traced component wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_d312092c791b15be.
Package_2_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1.2286198-3_neutral_LDR3
Trace:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-06-13 11:15:10.759
Script hash: KO9EuWZf/7YnfRyvZCp+9gKoSM5prWBa0dV62rb8Mi8=
----------------------EOF-----------------------
 
Alright, this should take care of it.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
Aura - thanks a very small CheckSUR.log so I pasted below. Does that mean I should try the sp1 install again?

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-06-13 11:44


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_d312092c791b15be.manifest wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_d312092c791b15be
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20765_none_d312092c791b15be.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab


Summary:
Seconds executed: 344
Found 1 errors
Fixed 1 errors
CSI Manifest Failed Catalog Check Total count: 1
Fixed: CSI Manifest Failed Catalog Check. Total count: 1
 
Not yet :) Let's see if SFC have anything to report before moving on.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Well SFC returned a clean CBS.log, so you can try to install the SP1 again. If it fails, let me know which error code you're getting.
 
:( no joy - Code 80004005 Windows Update encountered an unknown error.

At least the error code is different!

I'm trying the standalone windows6.1-KB976932-X64.exe (which I think is the SP1 standalone installer)
 
Windows 7 Service Pack 1 is now installed !!!

Tanks very much for your help
 
Glad to see that your issue has been solved njb. No problem, you're welcome :)
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top